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Hacienda Cenote San Ignacio

4.0 star property
Chocholá hotel with outdoor pool and restaurant

Choose dates to view prices

Immerse yourself in the charm of Hotel Boutique Cenote San Ignacio, where a delicious local breakfast and a scenic terrace await. Unwind with WiFi by the outdoor pool or explore the surrounding area with bike rentals. Guests rave about their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Multilingual staff
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Playground on site
  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY1,332
CNY1,605 total
includes taxes & fees
May 13 - May 14

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Cabin, Bathtub, Garden View

Luxury Cabin, Bathtub, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Luxury Cabin, Bathtub, Garden View

  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 3 Bedrooms, Private Pool, Garden View

Presidential Suite, 3 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite, 3 Bedrooms, Private Pool, Garden View

  • Garden view
  • 157 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds
  • Free WiFi

View all photos for Grand Suite, 2 Bedrooms, Private Pool, Garden View

Grand Suite, 2 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Grand Suite, 2 Bedrooms, Private Pool, Garden View

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Junior Room

Junior Room | Premium bedding, down comforters, pillowtop beds, minibar

Junior Room

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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9.8 out of 10, Exceptional, 154 reviews
The price is CNY7,863
CNY10,896 total
includes taxes & fees
May 17 - May 18
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About the neighborhood

Map
126 Calle 23 Centro, Chocholá, YUC, 97816

What's nearby

  • Estadio de Beisbol Kukulkan - 33 min drive - 43.0 km
  • US Visa Applicant Service Center - 37 min drive - 40.2 km
  • Plaza Grande - 39 min drive - 41.0 km
  • Mérida Cathedral - 39 min drive - 41.0 km
  • Paseo de Montejo - 41 min drive - 42.0 km

Getting around

  • Mérida International Airport (MID) - 28 min drive

Restaurants

  • ‪Ixi'im Restaurant - ‬8 min drive
  • ‪Ki’ol - ‬10 min drive
  • ‪La Granja De Abu - ‬6 min drive
  • ‪Videobar Rudy Box - ‬9 min walk
  • ‪restaurant pibil - ‬7 min drive

About this property

Hacienda Cenote San Ignacio

Hacienda Cenote San Ignacio is a great choice for a stay in Chocholá. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Ecotours
  • Ziplining
  • Access to nearby outdoor pool
  • Snorkeling nearby

Services

  • Tour/ticket assistance
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Reception hall

Accessibility

  • Doorbell and phone notification
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Be entertained

  • Smart speaker
  • 55-cm Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Pillow menu
  • Down comforter
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished patio
  • Yard
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Rainfall showerhead
  • Outdoor shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between midnight and 2:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 439 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to midnight

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Cenote San Ignacio Chochola

Hotel Boutique Cenote San Ignacio Hotel

Hotel Boutique Cenote San Ignacio Chocholá

Hotel Boutique Cenote San Ignacio Hotel Chocholá

Frequently asked questions

Does Hacienda Cenote San Ignacio offer free cancellation for a full refund?

Yes, Hacienda Cenote San Ignacio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Cenote San Ignacio?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to midnight.

Are pets allowed at Hacienda Cenote San Ignacio?

Yes, cats and dogs are welcome. There's a charge of MXN 439 per pet, per night.

What are the check-in and check-out times at Hacienda Cenote San Ignacio?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).

What is there to do at Hacienda Cenote San Ignacio and nearby?

Have fun during the warmer months with activities such as ziplining. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden and access to a nearby outdoor pool.

Are there restaurants at or near Hacienda Cenote San Ignacio?

Yes, there's an onsite restaurant.

Does Hacienda Cenote San Ignacio have any outdoor private spaces?

Yes, every room features a furnished patio and a yard.

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Reviews

Hacienda Cenote San Ignacio Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Staff were very friendly and helpful. Cabin was very clean and cute. Lazy river short course but very nice. The Place has a good size pool. Restaurant’s dinner food a bit pricey but was delicious. Staff goes above and beyond to make your stay a fun and safe place to enjoy as tour guides are present in the Cenote, lazy river all the time. Thanks to everyone in San Ignacio.
Elizabeth, 1-night trip
Verified

10/10 Exceptional

I stayed with a friend for only one night, but I think this property is perfect to spend the whole weekend and relax. You will find here the most helpful and kindest staff. Cinthia and Paloma guided us to enjoy the Cenote at night, and the river and pools during the morning. The restaurant's staff was also super nice, and the food was really good. Try the tuna tartara ❤️ They have these “casona” style rooms for families or bigger groups and they look amazing from outside.
AnalÍ, 1-night trip
Verified

6/10 Good

Pictures here can be beautiful with the nature and the lighting at night, things we did not like the fact that there was hair in the bed and stains in the sheets they also don’t have anyone to help you with luggages and there’s no walk path lots of rocks so it was tuft getting to the room , the water in the river or the heart was standing water dirty. Restaurant closes early nothing on the streets no restaurants It’s better to do a day trip but is not Great. food was a nice presentation was ok had better mexican food not worth the $400 dollars no coffee included .
Sergio Adan Franco, 2-night trip
Verified

6/10 Good

Lo único que no me gustó que el primer día no hicieron limpieza en mi habitación y había como una ranita muerta en mosquitero
Viviana, 4-night trip
Verified

6/10 Good

Demasiado alto el precio para lo que se obtienen.

Habia construccion en el lugar. A las 3am se rompio una tuberia de agua junto a la habitación y habia un gran chorro. Nadien respondio en recepcion y no hubo forma de vallar el ryido quebprivoco la gean fuente que la fuga hacia. Tratan de hacer bien las cosas pero con conocimientos empíricos. No ha habido u a capacitación en cuanto a hospefaje y servicio al cliente.
Emilio, 1-night trip
Verified

10/10 Exceptional

Muy recomendable

Excelente lugar inmerso en la naturaleza
LETICIA ISABEL FLORES, 1-night trip
Verified

8/10 Very good

Casi en todos los aspectos se esfuerzan en brindar la mejor estancia a sus huéspedes, sin embargo hubo dos temas que en lo particular no me gustaron Uno, el baño de la habitación estaba en pésimas condiciones, la regadera muy mala y el wc estaba tapado!! Dos, tome un café y un agua de la mesa de la habitación y en el Check out me lo cobraron muy muy muy caro, la actitud de la chica de recepción al preguntarle porque el precio fue muy grosera
Enrique, 1-night trip
Verified

6/10 Good

Arroba de la cama habia un mosquitero con bastantes insectos y popos de salamarquesas
Victor D, 1-night trip
Verified

8/10 Very good

En si el hotel está muy bien. El cenote, que es su principal atractivo, está súper bien. Pero la habitación que nos tocó ya le hace falta una actualización, además de que por la temporada había muchos mosquitos. Pero en suma, considero que la experiencia es muy positiva, el restaurant excelente por su relación precio - producto. El tour muy bien coordinado por Isaí, la atención de los chicos de lo mejor. Si recomiendo ir, pero llévense un buen repelente que usarían después de la visita al cenote.
Sergio Arturo, 1-night trip
Verified

10/10 Exceptional

Excelente opción para pasar un par de días sin salir del hotel . Cuéntame con alberca, río artificial y un cenote natural divino y cuidado. La comida es riquísima
mayra gabriela, 1-night trip
Verified

8/10 Very good

El costo es elevado para lo que ofrece. El hotel está lindo, pero las limitantes en horarios son muchas. La alberca, el corazón de agua y el río artificial se cierran a las 6, lo cual es muy temprano. el desayuno para niño cuesta 439 pesos, lo cual me parece caro
Jessica Georgina, 1-night trip
Verified

10/10 Exceptional

Lugar cómodo y limpio , para pasar unos días tranquilos
Jessi, 1-night trip
Verified

10/10 Exceptional

Me encantó, es el lugar perfecto para celebrar o pasar un rato íntimo con tu pareja o familia, en mi caso fue el cumpleaños de mi novio y al decirlo le mandaron un pastel individual a la cabaña, la comida muy rica, sin duda regresamos
Psi daniela, 2-night trip
Verified

8/10 Very good

El único aspecto negativo fue la limpieza de la cabaña. En repetidas ocasiones solicitamos la limpieza y no fue atendida nuestra petición! Por lo demás todo excelente !!!
JOSE, 2-night trip
Verified

10/10 Exceptional

Todo bien y la atencion muy buena
Emmanuel, 1-night trip
Verified

6/10 Good

Unico
Agenor eduardo, 1-night trip
Verified

10/10 Exceptional

El personal es super amable
Araceli, 1-night trip
Verified

6/10 Good

Falta limpieza…pero una belleza natural

Lugar agradable con un cenote hermoso, de entrada general a público, un río q es una alberca, con falta de higiene en la habitación, pero bonita con malla para los bichos y tipo 5 estrella
Raul, 1-night trip
Verified

6/10 Good

Es un cenote muy pequeño y tal vez por ser domingo estaba lleno de gente. La otra atracción que se supone es un río, no es mas que una piscina alargada que la verdad no vale la pena.
Mario, 1-night trip
Verified

10/10 Exceptional

Un lugar ideal para desconectarte de todo… Muy lindo, cómodo, sin ser lujoso. Personal amable
YAZMIN, 1-night trip
Verified

6/10 Good

instalaciones

todo bien hasta que empezaron a caer algunos bichos del techo que no me permitieron dormir a gusto debido al temor de que me pudieran picar .
Ma. Ofelia, 4-night trip
Verified

4/10 Fair

It is not a Hotel boutique as announced. Restaurante and swimming pool are,opened to the public; gardens very poor. It is a 2 star hotel, suites are not too bad. Too expensive for what,it,is. Disappointed. Traveller from Mexico.
Juan, 1-night trip
Verified

10/10 Exceptional

Increíble

Increíble, personal súper amable y atento.
Maria Fernanda, 1-night trip
Verified

10/10 Exceptional

Excelente ninguna queja todo bien
Wilberth, 1-night trip
Verified

10/10 Exceptional

GUILLERMINA, 2-night trip