What a lovely place! Great location, close to the Mercado do Bolhao, but in a quiet area. Easy to do a walking tour from here. Staff were all very professional and kind, full of helpful tips, and willing answer all of our questions since it was our first day in Portugal. Rooms were aesthetically pleasing, very clean, well stocked. Indoor pool was refreshing after a day out in the Douro Valley. The WiFi was smooth. Hotel breakfast was delicious and fresh with fruit, veg, European and American options. The staff even helped us find a doctor when our daughter was sick. Highly recommend BessaHotel Baixa! Can’t wait to come back in the future.