Spacious room and very clean. Staff are very friendly and I had great experience here. But it’s kinda far from the main road and hard to catch a cab. The floor is bit thin so you can hear people walking around
Rannuo
Rannuo,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
We really enjoyed our stay here. V quiet and relaxed atmosphere. The staff here is amazing here and are v knowledgeable of the city and can help you plan your days. We spent most of our day and night out n about in Tulum and enjoyed coming back to hotel. This is a cozy, quiet place and would recommend if you're looking for that.
Taimur
Taimur,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
My stay at the Little Gem Hotel in Tulum La Veleta was a welcome surprise after a last-minute change of plans forced us to cancel our Airbnb. From April 5th to 7th, the hotel proved to be an excellent alternative, offering exceptional service and support that truly enhanced our Tulum experience.
What truly stood out was the hotel's commitment to going above and beyond for its guests. The staff was incredibly helpful in arranging transportation, which was a huge relief given our unexpected situation. Their assistance didn't stop there; they also provided excellent recommendations for local excursions, ensuring we didn't miss out on any of Tulum's must-see sights. The recommendations for restaurants were equally valuable, leading us to some truly memorable dining experiences.
In short, the Little Gem Hotel provided a level of support and local expertise that transformed a potentially stressful situation into a seamless and enjoyable vacation. I highly recommend this hotel to anyone looking for a comfortable stay with outstanding concierge-level service in Tulum.
Gabrielle
Gabrielle,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Bueno
Roberto
Roberto,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Excelente
Hotel cómodo muy limpio personal atento
Erick
Erick,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Great option if you are looking to stay in Tulum center. Parking onsite, convenient to many good restaurants, nice pool and lobby to hang out, and rooms modern and clean with great AC. Hard to beat the price and quality here.
Matthew
Matthew,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Just a great hotel. Would stay there again.
Cammi
Cammi,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Muy a gusto. Muy buen lugar para quedarse
Eduardo
Eduardo,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Excellent service du personnel et du service de massage !!
Jean-Francois
Jean-Francois,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Easy check in and fantastic communication from the property! Staff was very friendly and helpful. The property provided menus and and recommendations to restaurants as well as transportation options. A great experience!
Karla
Karla,1 晚结伴旅行
Travelocity真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Me encantó! Súper cómodo y fácil acceso a distintas partes,restaurantes cercas y tienen bicicletas para que puedas ir a dar la vuelta!
Aidali
Aidali,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Convenient location
Jorge
Jorge,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 7 日
Property was clean and the staff was helpful and friendly. There were a few donning options available within walking distance.
latrice
latrice,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 12 日
El hotel es pequeño y acogedor.
La atención del personal magnífica.
La zona apenas está en desarrollo, y alrededor muchas obras en construcción, pero dentro de la habitación no se alcanzan a escuchar ruidos molestos. Tal vez para algunas personas sea incómodo qué las calles no estén pavimentadas.
Cuenta con lugares para comer relativamente cerca.
Cuenta con estacionamiento, lo cual se agradece.
En general un buen lugar para hospedarse.
Francisco
Francisco,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 18 日
The property is in fact a hidden gem and the employees are very professional but the surroundings are still under construction. There is not breakfast available on site. They do offer free american coffee all day and there is a nespresso coffee machine in every room.
YAIMA
YAIMA,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 6 日
This hotel is truly a GEM! The staff was fantastic and welcoming. The attention to detail they paid in the decor, pool, location, and friendliness of the staff was impressive! We stayed for 4 nights and had a wonderful time. Be sure to have breakfast across the road! We will absolutely comeback someday! Thank you!!!
Lindsay
Lindsay,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 13 日
Area around the hotel is all under construction future will be better access to main road besides that I love the hotel hotel
Susana
Susana,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 9 日
Excelente atención
Miguel Ángel
Miguel Ángel,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 2 日
Excellent stay and the staff were so helpful!
Mallory
Mallory,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 5 月 31 日
The room itself is worth the money.
However, the location is super terrible. You can find an electric wire hanging halfway in front of the door. The location is far away from the main street so it's very expensive to take a cab. The taxi driver cursed every time for the terrible road condition and obviously we were not happy listening to complaints as well.
If you want to save money, consider the potential cost taking cab too. It's gonna be $20 - $50 for each one way trip wherever you go.
Kan
Kan,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 27 日
I must say this hotel was a pleasant surprise!! It is definitely a place to go if you just want to unwind, reset and relax. The staff is extremely accommodating. They made sure that our every need was met. They offered services such as calling for a cab, Ordering breakfast, Readily having scooters and bikes available. The room was clean and smelled extremely fresh. All of the amenities are new. They checked in daily to make sure that all of our needs were being meet. All of the staff were extremely friendly and welcoming. The setup is like an airbnb, except you have the option for hotel amenities and services. I will absolutely book here again!! The ambiance is very boho, and relaxing at night. It's a beautiful sight!!
Alexis
Alexis,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 29 日
The staff at the property were amazing! Romina gave me a ride into town one day and Brenda was also really helpful. They are both amazing women. The hotel itself is so darn cute! They have cute rooms with Edison lights and the pool is great. The road is really pot holey so be prepared for that. My taxi driver called them Tulum cenotes when it rains. It is a little far from town but they have restaurants and shops around there. It's a great place to stay I'd you want quiet. I will definitely book it again if I go back to Tulum!
marianne
marianne,7 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 10 日
Todo está súper bien los empleados son muy atentos, pero en la regadera deberían de poner tapete de baño, ya que se resbala y el agua de la alberquita del cuarto debería ser caliente, ni la ocupe estaba helada
Sonia Paloma
Sonia Paloma,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 22 日
Harrison
Harrison,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2023 年 11 月 19 日
We thoroughly enjoyed our stay at Little Gem. The road getting to it isn't the best with lots of potholes and limited lighting but the reward of the hotel makes up for this. The rooms very clean and we never felt unsafe at this place. The staff was always willing to help and offer suggestions and advice for places to go and things to see. We could come back in a heartbeat.