Our Experience with this hotel was Horrible. When checking in office staff was rude, they then charged us 15 a day when parking was supposed to be included.
We then recieved our room keys. When we got to the room the AC was broken, the chairs had stains and dirt on them, not little stains large gross stains.
We then proceeded to do a precheck of the room before trying to settle in.
During our check we discovered bed bugs, pictures and videos were taken. This hotel was informed and they seemed to be in disbelief until the were showed the video.
Due to it being third party the refund was a little difficult.
However, Hotels.com was amazing on advocating for us in their end and we did get a full refund.
Justin
Justin,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Juan
Juan,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 3 日
Teresa
Teresa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Robert
Robert,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Room was sufficient for what i needed. However, the water pressure for the shower was missing barely trickling..
Monise
Monise,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Audriana
Audriana,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Bed bugs and or Flews
Food not so great. After checking in and laying in the bed, I started to get bit by either bed bugs or by fleas. I have bite marks all over and it’s not fun to be stretching all the time. I’m highly allergic to all bug bites so for them to not take this serious is beyond words. I would like a refund and I will NEVER stay at that hotel or recommend it to anyone.
Jodi
Jodi,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
30 minutos da Disney a pé
Lugar de custo baixo e meia hora de caminhada da Disney. Ponto negativo é que me deram um quarto que não havia sido limpo. Tive que pedir para trocar.
Jackson
Jackson,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Good stay
Check in was easy. Room was clean but it was a little humid feeling but once the ac was on it was fine. Parking lot is small and sometimes hard to find a spot.
Hannah
Hannah,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 24 日
Pillows were terrible! You’d lay your head down and sink to the mattress. Asked for an extra pillow and they said they didn’t have any! I never came across that at all! Breakfast was subpar and they refused to let you take it back to your room! Towels weren’t even white! I had to ask for new towels that weren’t dingy and gross. You had to pay to use the ice machine. You def get what you pay for. Front desk staff was always kind at least. About a 24 min walk to Disney. We’ve stayed at other hotels that we like better and wanted to try new ones out. Unfortunately we won’t be back to this one.
真实旅客
7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Great value stay
Very clean room, clean property. Parking is limited but that doesnt matter when youre at Disneyland. Bed was king size and comfy, plenty of space to stretch, couch.
No bugs! I always pull sheets up and check the mattress for bed bugs whenever i stay away. None. No sign. No roaches either. Front desk very friendly and kind.
Christopher
Christopher,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Localização boa para quem quer ficar perto dos parques.
MARCELO
MARCELO,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Overall nice stay
It was a nice day. It was clean and Check In was easy. I did not like that. There was a deposit and I didn’t know there was gonna be a deposit until I got there. The sheets kinda had a musty smell like mildew to them so they really need to bleach the sheets. Overall, everything was very clean very tidy, wipe down seem to be very sanitary. Would I book a stay there again, yes.