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棕榈酒店及度假村伦敦罗姆福德调色板

3.0 星住宿

Palms Hotel & Retreat By Palette London Romford

设有SPA的霍恩彻奇酒店

选择日期以查看价格

棕榈酒店及度假村伦敦罗姆福德调色板的照片库

酒吧（店内）
住宿正面
双人房, 无障碍浴缸 | 1 多间卧室、办公桌、隔音、熨斗/熨板
酒吧（店内）
SPA
棕榈酒店及度假村伦敦罗姆福德调色板设有夜总会；从酒店出发，开车 15 分钟就能到达湖畔购物中心。客人可以享受WiFi和自助停车等免费项目。

点评

6.4/10
不错

热门服务设施

  • 机场接送服务
  • 空调
  • SPA
  • 24 小时前台
  • 洗衣设施
  • 免费停车

主要服务设施 (12)

  • 每日客房清洁服务
  • 全套 SPA 服务
  • 夜总会
  • 供应早餐
  • 部分时段客房送餐服务
  • 会议室
  • 机场班车
  • 露台
  • 24 小时前台服务
  • 空调
  • 自动售货机
  • 洗衣服务

居家般享受 (6)

  • 私人浴室
  • 电视
  • 露台
  • 每日客房清洁服务
  • 洗衣设施
  • 咖啡机/沏茶壶
当前价格为 CNY507
总价 CNY665
包含税费
9 月 29 日 - 9 月 30 日

客房选择

查看这些日期的空房情况

今晚

9月 26 - 9月 27
查看今晚的空房情况：9月 26 - 9月 27

明天

9月 27 - 9月 28
查看明天的空房情况：9月 27 - 9月 28
可用的客房筛选条件
显示 5 种房型中的 5 种

显示标准双人房的所有照片

标准双人房 | 1 多间卧室、办公桌、隔音、熨斗/熨板

标准双人房

特色亮点

隔音
空调
暖气
电视
独立卧室
吹风机
私人浴室
电热水壶
  • 13 平方米
  • 可入住 2 人
  • 1 张双人床

显示标准双床房的所有照片

标准双床房 | 1 多间卧室、办公桌、隔音、熨斗/熨板

标准双床房

特色亮点

隔音
空调
暖气
电视
独立卧室
吹风机
私人浴室
电热水壶
  • 13 平方米
  • 可入住 2 人
  • 2 张单人床

显示行政双人房的所有照片

行政双人房 | 客房景观

行政双人房

特色亮点

隔音
空调
暖气
电视
独立卧室
吹风机
私人浴室
电热水壶
  • 16 平方米
  • 可入住 2 人
  • 1 张双人床

显示双人房, 无障碍浴缸的所有照片

双人房, 无障碍浴缸 | 1 多间卧室、办公桌、隔音、熨斗/熨板

双人房, 无障碍浴缸

特色亮点

隔音
空调
暖气
电视
独立卧室
吹风机
私人浴室
电热水壶
  • 13 平方米
  • 可入住 2 人
  • 1 张双人床

显示套房的所有照片

套房 | 1 多间卧室、办公桌、隔音、熨斗/熨板

套房

特色亮点

隔音
空调
暖气
电视
独立卧室
吹风机
私人浴室
电热水壶
  • 15 平方米
  • 1 间卧室
  • 可入住 2 人
  • 1 张双人床

同类型住宿

外观

希尔顿伦敦罗姆福德火花

  • 提供停车位
  • 免费 WiFi
  • 空调
  • 酒吧
7.4 分，总分 10，还可以，153 条点评
新价格 CNY423
总价 CNY508
包含税费
10 月 19 日 - 10 月 20 日
希尔顿伦敦罗姆福德火花
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街区简介

地图
Southend Arterial Road, Hornchurch, England, RM11 3UJ

附近有什么？

  • 湖畔购物中心 - 车程 11 分钟 - 17.2 公里
  • 蓝水购物中心 - 车程 17 分钟 - 22.1 公里
  • ExCel 展览中心 - 车程 24 分钟 - 20.4 公里
  • 西菲尔德斯特拉特福市 - 车程 25 分钟 - 24.9 公里
  • O2 体育馆 - 车程 27 分钟 - 24.4 公里

周边介绍

  • 绍森德机场 (SEN) - 36 分钟车程；34.2 公里/21.3 英里
  • 斯坦斯特德机场 (STN) - 38 分钟车程；49.7 公里/30.9 英里
  • 伦敦市机场 (LCY) - 41 分钟车程；34.5 公里/21.5 英里
  • 希思罗机场 (LHR) - 84 分钟车程；95.8 公里/59.6 英里
  • 上敏斯特站 - 4 分钟车程；3.8 公里/2.4 英里
  • 纪德公园火车站 - 5 分钟车程；5.7 公里/3.6 英里
  • 哈罗德伍德火车站 - 22 分钟步行；1.8 公里/1.1 英里
  • 收费机场班车

餐厅

  • ‪The New Garden Cafe - ‬车程 6 分钟
  • ‪McDonald's - ‬步行 17 分钟
  • ‪The Ardleigh - ‬步行 18 分钟
  • ‪The Hub - ‬步行 17 分钟
  • ‪Costa Coffee - ‬车程 5 分钟

住宿简介

棕榈酒店及度假村伦敦罗姆福德调色板

棕榈酒店及度假村伦敦罗姆福德调色板设有夜总会；从酒店出发，开车 15 分钟就能到达湖畔购物中心。客人可以享受WiFi和自助停车等免费项目。

住宿一览

DONE

酒店规模

    • 138 间酒店客房
DONE

到达/离开

    • 开始办理入住：15:00；停止办理入住：00:00
    • 办理入住年龄不小于：18
    • 退房时间为 11:00
DONE

特别入住说明

    • 此住宿接待方提供机场接送服务（可能会额外收费）。如需安排接客服务，住客必须使用预订确认邮件上的联系信息，在抵达前 24 小时联系住宿接待方
    • 前台工作人员将在住客到店时接待
    • 该住宿不可在工作时间以外办理入住手续
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 18 岁
DONE

儿童

    • 无儿童床（婴儿床）
DONE

宠物

    • 恕不允许携带宠物
    • 欢迎服务类动物
WIFI

网络

    • 房间内提供免费无线上网接入（网速：25+ Mbps）
LOCAL_PARKING

停车场

    • 免费 住宿内自助停车场
DONE

接送交通服务

    • 应要求提供机场班车（24 小时）*
DONE

其他信息

    • 指定吸烟区

住宿服务设施

餐饮

  • 全套早餐（收费），时间为每天 07:00–09:30
  • 部分时段客房送餐服务

远程办公

  • 间会议室
  • 会场面积（25 平方米）

服务

  • 24 小时前台服务
  • 礼宾服务
  • 干洗/洗衣服务
  • 行李储存室

服务设施

  • 野餐区
  • 露台
  • 全套 SPA 服务
  • 夜总会
  • 提供储物柜
  • 宴会厅
  • 户外家具

无障碍设施

  • 轮椅无障碍入住登记处
  • 轮椅无障碍入住登记处高度（厘米）： 201
  • 无障碍机场班车
  • 仅可通过楼梯前往更高楼层
  • 客房薄地毯

客房服务设施

娱乐消遣

  • 32 英寸电视
  • 数码电视频道

居家般舒适

  • 空调和暖气
  • 咖啡机/沏茶壶
  • 电热水壶
  • 熨斗/熨衣板（按要求提供）

安心入睡

  • 隔音客房
  • 床单

清洁梳洗

  • 私人浴室
  • 浴缸或淋浴
  • 吹风机
  • 毛巾
  • 卫生纸

办公通讯

  • 书桌
  • 免费 WiFi（网速为 25+ Mbps）

其他

  • 每日客房清洁服务

特色

SPA

住客可以尽情享受酒店的全方位 Spa 护理服务。SPA 设施每天开放。

费用和政策

其他项目

  • 全套早餐需额外收费，成人大约为 GBP 12.99，儿童大约为 GBP 12.99
  • 机场班车服务额外收费：单程每人 GBP 100

儿童及加床

  • 2 至 17 岁儿童的机场班车服务收费为单程 GBP 100

政策

这家住宿不设电梯。
店内配备灭火器、烟雾报警器、保安系统和急救包，客人可安心入住。
该住宿接待方接受以信用卡、借记卡和现金付款。
可使用信用卡：Visa、万事达、美国运通

别称

Palms Hotel & Retreat By Palette London Romford Hotel
Palms Hotel & Retreat By Palette London Romford Hornchurch
Palms Hotel & Retreat By Palette London Romford Hotel Hornchurch

常见问题

棕榈酒店及度假村伦敦罗姆福德调色板是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

棕榈酒店及度假村伦敦罗姆福德调色板是否有停车场？

是的，自助停车免费。

棕榈酒店及度假村伦敦罗姆福德调色板提供机场接驳班车吗？

是的，提供机场班车。费用为每人单程 GBP 100。

何时可在棕榈酒店及度假村伦敦罗姆福德调色板办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。退房时间为 11:00。

棕榈酒店及度假村伦敦罗姆福德调色板是否有内部娱乐场？

不，该酒店不设赌场，但阿斯帕赌场（25 分钟车程）就在附近。

在棕榈酒店及度假村伦敦罗姆福德调色板及其附近有什么游览观光项目？

棕榈酒店及度假村伦敦罗姆福德调色板设有夜总会和SPA，还有野餐区。

点评

关于Palms Hotel & Retreat By Palette London Romford的点评

6.4

好

8.0

清洁度

6.6

服务设施

7.0

员工和服务

7.0

环保

7.6

住宿条件和设施

点评

10/10 绝佳

Great for parking, fabulous meal in the restaurant
Cathrine，1 晚行程
Hotels.com真实住客点评

4/10 尚可

TV did not work. The sink was plug not working properly. People smoking in other rooms. There was rubbish outside my window and saw rats there no hairdryer in the room had to call reception to bring me one,This made me late in the morning so I could not have breakfast. I tried to cancel my breakfast and the guy on the reception said it would be difficult to get my refund back to which I was pretty annoyed about as wel. I did ask reception if I could move rooms they said there was none available but when I checked on various different hotel brokers I found thoat rooms were available so the guy on reception actually told a lie.I’m sorry to say this all about my experience but it’s the truth. Don’t normally feedback but I just thought the owners should know.
Mario，1 晚商务旅行
Hotels.com真实住客点评

8/10 很好

Amanda，3 晚行程
Hotels.com真实住客点评

8/10 很好

Mr jason w，4 晚行程
Hotels.com真实住客点评

2/10 很差

Absolutely Terrible!!!!!

You need to take this hotel off your website. Its awful! Firstly, the area it is in is not nice. I felt unsafe the moment I arrived and I made sure I parked my car as close to the entrance as possible. The room stunk of weed! There was a guest screaming and shouting in one of the rooms next to mine. The bed sheets and pillow were dirty. The decor in the reception area and the restaurant is very very ugly. The restaurant was badly managed. My Wagu burger, although tasty was dripping with blood. The service for breakfast was awful. I wanted some granola for breakfast only to be told the had ran out of milk!!! What hotels run out of milk?? The staff looked stressed especially at breakfast. I left without having any breakfast that I had paid for. Without doubt the the worst hotel I've ever stayed in! Honestly, take this off your website your customers deserve better!
Matt，1 晚商务旅行
Hotels.com真实住客点评

10/10 绝佳

Ana，1 晚行程
Hotels.com真实住客点评

8/10 很好

Peter，1 晚商务旅行
Hotels.com真实住客点评

2/10 很差

Matilda，1 晚行程
Hotels.com真实住客点评

6/10 好

Wouldnt book again

When we arrived we were given a different room to the one we had booked, we were advised that hotels.com had uploaded the incorrect pictures and we only had a standard room. We asked if we could upgrade and were told all the rooms were the same and none were available. The room was small, and after 30 minutes our TV stopped working and we could get no wifi. We complained to another member of staff who said she would upgrade us, which was unexpected as we were told earlier all rooms were the same and no other rooms were available, we were then told that we were given the wrong room. We moved upstairs and the room was alot bigger but the air con did not work. We were given a fan, but didnt have a good nights sleep as the curtains were far too small to fit the whole window and were not black out. We booked for 2 nights but only stayed one. Wouldnt return
Jade，2 晚行程
Hotels.com真实住客点评

2/10 很差

Trevor，2 晚行程
Hotels.com真实住客点评

2/10 很差

Utterly appalling customer experience

I had an appalling experience at this hotel. On arrival at 10 p.m., I was told the systems were down and my booking couldn’t be honoured. The staff were dismissive and unhelpful, offering nothing beyond, “the computer is down, we cannot give you a room.” By the time I managed to log on to a computer at 10.30, every nearby hotel was fully booked. With zero assistance from the hotel, I was forced to secure alternative accommodation at more than double the original cost and a 30-minute drive away. To make matters worse, the hotel has still failed to issue a refund. An utterly unacceptable way to treat paying guests.
Matt，2 晚商务旅行
Hotels.com真实住客点评

2/10 很差

Overbooked and turned away

Arrived for a late evening check in to be told that due to an 'IT Glitch' they were overbooked and had no rooms available. Several other guests were in the same boat. Reception were unhelpful and shrugged it off as not their problem - despite people being stranded in Hornchurch with no local hotels available.
Dan，2 晚商务旅行
Hotels.com真实住客点评

2/10 很差

Steve，3 晚行程
Hotels.com真实住客点评

2/10 很差

The worst breakfast ever!

The hotel rooms are very nice, clean... Newly refurbished. Breakfast is the worst I have ever encountered!!.. No coffee, they had run out of beans for the machine. No coffee or tea on the second morning. Only 2 fresh juices, once empty were not refilled. No fresh fruit, no yogurt, no pastries, no variety of milks for cereals. No jams, or honey or marmalade for toast... Only butter or marmite. Cooked breakfast took 45 minutes as there was only one chef... Tables were not cleared. Glasses for juice ran out. Only one young man taking orders and serving and fielding complaints.... Non of this was his fault.... He tried to contact his managers who didn't return his calls... In the end people were turned away from the restaurant even if they had paid for breakfast as the remaining chef had left the kitchen. A refund will be persued by the four of us that spent 2 nights there!!
Lisa，2 晚结伴旅行
Hotels.com真实住客点评

2/10 很差

Andrew，1 晚行程
Hotels.com真实住客点评

10/10 绝佳

Joe，1 晚行程
Hotels.com真实住客点评

2/10 很差

Everything was ok except the doors in the corridor when you open them make the loudest noise when they close and keep you awake all night long ..
Inez，1 晚行程
Hotels.com真实住客点评

2/10 很差

Ian，1 晚行程
Hotels.com真实住客点评

8/10 很好

Summer，3 晚行程
Hotels.com真实住客点评

8/10 很好

Mohammad，1 晚行程
Hotels.com真实住客点评

10/10 绝佳

Very clean, staff friendly snd professional. Would definitely stay again abd recommend the hotel to others
Margaret，1 晚行程
Hotels.com真实住客点评

10/10 绝佳

Rajinder，1 晚结伴旅行
Hotels.com真实住客点评

6/10 好

Craig，3 晚商务旅行
Hotels.com真实住客点评

8/10 很好

Staff friendly, room spacious and clean, bar area very nice. Breakfast although a good selection was poor. I asked for 1 poached egg on a toasted muffin first one was more like a hard boiled egg so sent this back, second one not much better.
Pamela，1 晚行程
Hotels.com真实住客点评

6/10 好

Elaine，1 晚结伴旅行
Hotels.com真实住客点评