The construction was quite noisy and continued past the time they said it would and there was a lot of noise from the hallway (kids playing hockey in the hall for the afternoon) but the room seemed clean. No microwave in the room but we used one in the lobby. It would have been nice to have a coffee/tea station in the lobby or at least a water dispenser. Front desk staff was friendly and helpful
Jenny
Jenny,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Shannon
Shannon,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Great stay
We had a great stay. Thank you
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Li
Li,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Ryan
Ryan,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
One slow elevator, then haul luggage upstairs when you get to the floor. Never mentioned until you are at the base of the stairs with the luggage cart. Sketchy neighborhood, so, bringing everything in is the only wise option. They emphasize that they are not responsible for loss or damage.
Stuart
Stuart,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Aaron
Aaron,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
Gerry
Gerry,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Convenient location, but run down.
The hotels location was convenient for what we needed. Check in and check out went smoothly, the staff were friendly. The room was run-down and dirty. The bathroom lacked an anti-slip mat, and the tub drain plug was broken making it difficult to bath young children. The carpet was dirty and stained , the wall paper and paint was peeling, the room had a faint cigarette smell/odor.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Trevor
Trevor,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 9 日
It was an OK hotel...
Overall it was good a few nights staying there...the hotel decoration is quite old, be prepared for that..the check-in process is kind of slow...we checked in at around 5 pm and we had to wait for 20+ minutes before everything is ready for us.
Xu
Xu,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Bao
Bao,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
Muhammad
Muhammad,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
I was awakened w/o cause since my car windows were slightly cracked open, which prevents heat buildup. Also signed for beverages, which was declined, in spite of paying $2,100 for room on my DEBIT card at check in.
Robert
Robert,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Best Value for Money in Kelowna
I can't say enough good things about this place! It's an incredible value for money — the quality far exceeds the price. The service was top-notch from start to finish. The staff were genuinely attentive, friendly, and truly caring, making the entire experience feel personal and welcoming. If you're looking for a place that offers both great food and exceptional service, this is hands down the best choice in Kelowna. Highly recommended!
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 25 日
Friendly and welcoming. Room was clean and the bed comfortable. Our go-to accommodation when we visit Kelowna
Ray
Ray,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 25 日
ON LUEN
ON LUEN,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
We have to change room the very next day due to roof maintenance.
They took our own facial towels when cleaning room the 3rd morning.
No one even clean the room the day after.
Then the next few days. They just put fixed the beds and leave new towels on couter without taking dirty one with them. No one fill any coffee nor cream. Cups unclean.
We have to complain everyday and still no resolutions.
Staffs are very nice but lack of action other than listen to you patiently.
We were planning on going back in August but definitely not with this hotel
真实旅客
6 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 21 日
Old and out dated hotel in my opinion. Needs some renovations. Call a room a room but do some renovations which I compare to other hotels in the area.
Dennis
Dennis,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Good location - close to everything we wanted to do. Ate at the Pub twice - good food, beautiful patio with the fountain and all of the hanging plants. Only "con" is that our room was basically as far as it could have been from the pool so we did not use it.
Leslie
Leslie,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 5 日
Room was good. Neighbours on the first night were terribly loud with their arguing the first night in the middle of the night.