The maintenance staff leaned against my door at twelve o 'clock at night and talked loudly. I tried to communicate with them and they were still very bad. When I went back to my room, they laughed even louder. The staff here don't seem to like their jobs.
Xi
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 9 日
Very good hotel, good environment, good service! In particular, the service was the best I have ever seen!
TZ
TZ,2 晚行程
Expedia真实住客点评
2/10 很差
2022 年 7 月 19 日
Everything was fine, but on the last day, the security guard treated us badly.
Bin
Bin,2 晚行程
Expedia真实住客点评
10/10 绝佳
2021 年 11 月 18 日
liang
liang,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 13 日
francisco
francisco,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Robert
Robert,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
In house restaurants are nice and prices are not more expensive than some outside restaurants we tried.
Some free stuff come with the resort fee but not so much!
Rooms are very spacious and clean. Ocean view is great.
Overall it is worth the price for sure.
Pedram
Pedram,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
真实旅客
5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
William
William,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 7 日
No refund, no credit!! Beware!
My flights were canceled due to “operating issues” so I never arrived at me destination. Hotels.com said they would advocate on my behalf with the W Hotel. I am told the W denied my request for a refund. How do I even really know they tried to negotiate? I have no proof really.
I at the very least would like a credit from Hotels.com which I will fight for. Buyer beware!! If you are using a 3rd party to book your stay and something goes wrong, you will most likely be paying anyway.