Our reservation hadn't processed when we arrived after a long day leaving us waiting in the lobby with tired kids for 20 mins. Charged for carpark the next morning having not been pre advised of a charge. Meat at breakfast was awful. Very disappointing stay
Holly
Holly,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 1 日
Abeel
Abeel,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Wes
Wes,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Tania
Tania,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Neil
Neil,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Annharad
Annharad,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Jonathan
Jonathan,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
Had at a good stay, would definitely recommend
Tomilayo
Tomilayo,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Enjoyed the stay. Rooms were clean and breakfast was good.
Vijay
Vijay,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Séjour en famille
Très bonne nuit, accueil agréable.
Erick
Erick,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
everything was brilliant including the service. At dinner time, the staff give children popcorn.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Excellent stay, clean and staff always welcoming
Christine
Christine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Excellent hotel and staff are brilliant!
We visited for our youngests daughters 5th birthdya trip to Legoland.
The hotel was brilliant in location and the staff couldn't have been more lovely/helpful the entire stay.
I emailed the night before our visit to ask if they might be abke to pop a birthday message in the room. They went abjve and beyond and blew up balloons and wrote a birthday card and laid out chocolates on the bed on a smiky face shape. So kind!
Sana at breakfast and in the restaraunt was particularly lovely and caring/helpful. As were the reception ladies giving the children activities to do and the prize was HI money to hand over at the bad for some sweeties.
Everyone at the hotel were wonderful.
The only exception being a male bar man who was rude and unhelpful but when another staff memeber noticed, she continued the amazing level of customer service and kindness on his behlaf.
Wonderful hotel. Shout out to Sana! Lovely stay! Thank you! :D