We were told we need to order food from our room, however the phone said no food service.
The host at our reception was less than helpful.
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Ricky
Ricky,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Staff was great. Our son even lost a toy in the fountain and they retrieved it for us. We come once a year and we will always stay there now
Noe
Noe,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Have had better experiences here in the past
I hope corporate and managers see this. Why is it so hard to get staff to come in and make beds and put out clean towels. I asked for one visit for a 3 night stay. I specifically asked the desk to have the service come into my room. We got fresh towels and old ones taken away. No beds made no trash and emptied and they were FULL.
Moldy areas in the tub tile.
3 pump bottles of shampoo, conditioner, and body gel. Nearly empty and teetering on the little ledge.
People for $300-ish a night I expect better.
Marriott for my visit next summer.
So sad I have been coming here every summer for 8 years.
Not the same. Won’t come back.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Jay
Jay,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 9 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 7 日
Has gone way down hill!
The A/C was barely functioning and the room was warm. We had to call for sheets and pillows for pull out. The tv in the bedroom wasn’t working and needed adjusting to work by a tech. The drapes were sagging, the rungs on the shower curtain were bent not holding in the shower curtain. There was some makeup or something on the inside of the bathroom door that should have been wiped off. The Kleenex box was at the end with the blue stripe but there wasn’t a replacement box in the bathroom and the tub looked rusted and dirty. The main atrium halls needed vacuuming and the bench seating in the bar area had crumbs in the creases of the seat and on the table. I’m shocked. We stayed 10 years ago and loved it. The food at the bar was great and still is and that is the only good thing I have to say. Even the breakfast food was cold and terrible. I don’t know what happened but we won’t be back again.
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Needs some upkeep. Pet friendly&good breakfast.
We have stayed here numerous times over the years. The hotel is in need of some upkeep. We did appreciate the made to order breakfast and the pet friendly environment. Unfortunately they do charge for parking along with our visitors that came one evening and had to pay $20 just to visit us and have dinner there. I did enjoy the gym area which had a variety of cardio and weight equipment. Outside pool area has some chairs that are broken and should be removed from the area. Pool could be cleaner, we chose not to swim.
Heather
Heather,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
The hotel looked great from the outside. We checked in, were provided with no information about the property (we missed out on complimentary snacks since we were not told). We did ask a maintenance worker where the pool was and he kindly gave us directions. We had no idea when breakfast would be so we searched for that answer as well. The hotel overall feels like a maze with all the walls and plants. Our room was on the first floor and smelled terribly of smoke. We went to the front desk and were told the smell is from when they used to be a smoking property many years ago. This was the first time we have experienced this issue, even when we go to Las Vegas the rooms do not smell as badly of smoke. Breakfast was ok, nothing special. They do have an omelet station but the eggs are cooked and then items added before the finished eggs are folded over so the cheese is not melted. Overall for the price I would choose to stay elsewhere. The rooms were a good set up and size, but dated and parts peeling off the wall. There was also water damage in the bedroom area and you could tell the pull out drawers and mini fridge had not been cleaned in a very long time.
Timothy
Timothy,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Deceitful parking process
Did not see there was a $15 a night parking fee listed on the website when i booked. Was not even mentioned at checkin. Signs were all over the parking lot to scan QR and.
Although i felt "bait ans swotch" we were already there so i tried to pay. Numerous times i tried to pay , couldnt complete the transaction. Went in to the counter and was told they could help me process with a code and processed it but was billed 2 nights parking when i was only thete one night. Was then told they could fill out a slip and request a refund from the company that "controlled" the parking but that the hotel had "nothing" to do with the parking. Never heard that one before. Obviously have not received a refund 2 weeks later. Called hotel , they said they cant help. They gave me a number to call the patking company. Called the number but "no longer a working number" use caution
Cecil
Cecil,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Butondo
Butondo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Good value
Good value
Edward
Edward,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Good place for a night or two
Good place, it is just getting old without having any updates. It had peeling paint, old carpet, things like that. Good place to stay for a night or two. Rooms were clean and comfortable.
Matt
Matt,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 24 日
AC
Stayed in room 510 and the ac unit didn’t work. This stay was during the hottest part of summer. Front desk did not answer when called and upon check out the maintenance employee “checked us out” and simply said sorry about the lack of AC. TERRIBLE NIGHT
Jody
Jody,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
We had a nice quiet overnight stay to break up our long travel weekend. We booked a King suite for our family of 4. It was a great size! We were able to stretch out and not feel like we were in each other’s way. I usually hate hotels because of how noisy they can be, but I can say even with a convention going on I was able to sleep without my sound machine. Staff were very friendly and had great communication. They texted us throughout our stay to see if they could assist with anything or get us anything. We would definitely book again. They do offer a nice breakfast for guests, including omelette/egg station but we did not eat breakfast there.
Nikole
Nikole,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Great service, clean comfi room. parking was a bit over priced, but will stay again