Very friendly staff. Convenient location, but not right in the middle of tourist places and things to visit. This place does a great job at falling between the expensive hotels in Memphis and the cheap shady places. It does have a hot breakfast, eggs, bacon or sausage, waffles, juice. It does have a gym however they are missing the smaller weights under 10lbs. I think this is probably as good as the $150/night places for a good deal. I felt safe in the area. I saw cops patrolling. The property is gated and locked at night, but you can come and go.