I have been to this hotel many times before but this was my first last 3 years. The room and facility is as we expected but staff there is getting bad. Some are really nice and smile while other did terrible job. E.g. when I check in, the receptionist keeps talking to her colleague. I then got the key and go to the room only to found out she gave me a room that has been occupied by someone else. How terrible and she just gave me another room without even say sorry. The next morning I found out I have to pay extra for my breakfast. This is strange as I clearly have my breakfast included when booking via Hotels.com. Eventually I solved it by contacting Hotels.com and they talked to the hotel directly. However, this is really bad experience especially my GM is with me this trip. Will not come again unless necessary.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 3 月 26 日
酒店非常不错
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
This place is big and has okay amenities. We stay here because it’s down the street from family. Not too many places around it but it is our home away from home.
Joanna
Joanna,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Therese
Therese,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Pedro
Pedro,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 20 日
Breakfast not included?
Decor dated, expensive breakfast.
Nice pool for the kids.
Robin
Robin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Moises
Moises,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Great Hotel!
It was perfect for my time in San Diego
Steven
Steven,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 4 日
Derek
Derek,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
fabian
fabian,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Sean
Sean,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
KARINA
KARINA,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Aura L
Aura L,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
KARINA
KARINA,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Lauren
Lauren,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Front desk person not helpful with problems and does not answer the phone! Or picks up the phone and puts it on hold without saying a word! Big attitude!!!
Jay
Jay,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 1 日
Still waiting for credit for the second day as we left after the first night. they had promised an emailed receipt which i have yet to receive. The room smelled really bad. The on-site restaurant is closed as well.
Carl
Carl,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
This hotel has probably seen better days
The hotel has probably see better days. Our room was nice, it is clean, but rundown. There are small signs that showed. As you walk onto hotel section B, there were people in the community area drinking and were a bit loud.The hotel and the room smelled of mildew. The decorative pictures on the wall were coming out of there fames. The shower curtain had stains on them. Somehow the drain latch in the tub was stuck and the tub was filling up. My husband had to try to push down the drain latch to open it. After multiple times wiggling and pushing it went down and we did not have a flood. I am guess the people before us set the alarm click to go off around the 2 am hour, which in return woke us up. We stayed there because it was close to a family memebers home and it was a quick overnight trip. We will probably look elsewhere next time.
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Leonardo
Leonardo,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
It was convenient for work meetings. Even though it was an older style building, it was well maintained and the staff were very helpful.