I have been to this hotel many times before but this was my first last 3 years. The room and facility is as we expected but staff there is getting bad. Some are really nice and smile while other did terrible job. E.g. when I check in, the receptionist keeps talking to her colleague. I then got the key and go to the room only to found out she gave me a room that has been occupied by someone else. How terrible and she just gave me another room without even say sorry. The next morning I found out I have to pay extra for my breakfast. This is strange as I clearly have my breakfast included when booking via Hotels.com. Eventually I solved it by contacting Hotels.com and they talked to the hotel directly. However, this is really bad experience especially my GM is with me this trip. Will not come again unless necessary.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 3 月 26 日
酒店非常不错
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
fabian
fabian,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Sean
Sean,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
KARINA
KARINA,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Aura L
Aura L,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
KARINA
KARINA,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Lauren
Lauren,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Front desk person not helpful with problems and does not answer the phone! Or picks up the phone and puts it on hold without saying a word! Big attitude!!!
Jay
Jay,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 1 日
Still waiting for credit for the second day as we left after the first night. they had promised an emailed receipt which i have yet to receive. The room smelled really bad. The on-site restaurant is closed as well.
Carl
Carl,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
This hotel has probably seen better days
The hotel has probably see better days. Our room was nice, it is clean, but rundown. There are small signs that showed. As you walk onto hotel section B, there were people in the community area drinking and were a bit loud.The hotel and the room smelled of mildew. The decorative pictures on the wall were coming out of there fames. The shower curtain had stains on them. Somehow the drain latch in the tub was stuck and the tub was filling up. My husband had to try to push down the drain latch to open it. After multiple times wiggling and pushing it went down and we did not have a flood. I am guess the people before us set the alarm click to go off around the 2 am hour, which in return woke us up. We stayed there because it was close to a family memebers home and it was a quick overnight trip. We will probably look elsewhere next time.
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Leonardo
Leonardo,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 4 日
good one night stay
One night stay; check-in was easy and desk agent was very nice and helpful; property is definitely older, but not dirty; room was comfortable; we did have a fire alarm evacuation but when we got downstairs were told it was a false alarm. overall a good stay; area felt safe as well
Dawn
Dawn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Ruben
Ruben,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 22 日
One night stay
It was a nice one night stay and has a good view of the airport
Richard
Richard,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 22 日
Erin
Erin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Mischelle
Mischelle,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Excelente opción
Muy buen hotel. Personal amable y servicial
Claudio
Claudio,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Loved it!!
Diana
Diana,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 4 日
el hotel es muy grande, las habitaciones son normales, nada especiales; pero se escucha los ruidos de tu vecino de al lado, escuchas el agua correr de su ducha, el agua llenando el tanque de su baño. Si tienes un sueño ligero, este hotel no es para ti.