The stay was good its a good hotel i only have a problem with the bed the bed is a horrible small bed very uncomfortable
ladislav
ladislav,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
Capable Staff
Staff coped well with problems of understaffing in the restaurant and wifi outage.No compensation was offered for lack of advertised wifi.
Henryk
Henryk,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Nice hotel and friendly staff
Jessica
Jessica,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 11 日
Decor was worn/run down, room quality/cleanliness was not what was expected. Wi-fi wasn’t working, food poor, food and drinks expensive
Claire
Claire,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Gary
Gary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Fantastic hotel
Fantastic hotel and lovely rooms
Hayley
Hayley,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 15 日
Nightmare evening.
My partner and I were so excited to spend a night away, our first from our 5 month old son. Everything was great to start. There was an event on and our room was by the event space, music was loud but we knew it would stop eventually. The issue came after the event ended when a couple returned to their room next to ours with multiple people. They had their own party which kept both of us up, I was about to complain to reception when there was a knock on their door and they were asked to leave so it quitened down but they returned shortly after and continued to make noise until 4:30. Neither of us slept which was what we were most excited for, we complained the next morning about the noise. Management told us their had been multiple complaints put in as a result of the noise and that was it. We spent upwards of £200 whilst there on food and drink and they couldn't even offer us discount on our next stay or free breakfast as a goodwill gesture. I would not recommend going as they won't remove inconsiderate guests and don't compensate you for having to put up with them.
Patrick
Patrick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
marcus
marcus,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
I enjoyed my stay . Everywhere was clean and tidy. Beautiful environment and friendly /polite staff. Would definitely come again.
Linda (breakfast) in particular was amazing, made me feel really welcome. She’s a Gem.
Fortune
Fortune,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Homely
Fantastic, dog friendly and yeah just chilled ...
Really nice staff ✅🙂
Sibi
Sibi,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 6 日
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 30 日
Hotel business stay
Room was double booked on arrival so not room i had initially booked, however after a complaint they managed to find me a privilege room i had booked. Swimming and facilities in desperate need of refurb.
Restaurant staff running round like headless chickens 3 people tsking my room service order then tried to sit me down. Asked for room service but wasnt booked at room service no fsult of my own so had to wait in hotel area for myself to take it to room. One positive the hotel manager was a very pleasant lady and apologised for my inconvenience. Sorry but will not be returning.
Ben
Ben,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Gita K
Gita K,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Grange park mercure
Had lovely 2 day stay everything was within reach. Hotel had gym swimming and a salon attached. Breakfast was lovely everything was available from fruit to full fry up. Bed was comfortable room was clean and tidy
karen
karen,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 19 日
Okay stay
The guy drilling at 8am was a slight inconvience to our lie in,
Aside from that and the room key cards not working, everything else was okay.
The garden looked nice
Chloe
Chloe,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Greg
Greg,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
Second time I stayed here.
Bed is good and firm.
But the sheets, even tho they were clean, had stains.
Very thin walls. I heard when the neighbour spoke on the phone in the room next door. Or when people came in late and spoke in the hallway.
Bathroom needs to be updated.
Very hot water in one tap and very cold in one.
Wall paper is coming off in the room.
No power outlets by the bed, not even usb.
Dirty windows.
I had to move the bed, wish I didn't. Previous guests trash under it.
It looked clean but so many things had stains on it, like the small info signs or the walls, the furniture was sticky.
A hoover was in the hallway, when I walked up the stairs (elevator was out of order) but it was not clean. A lot of dirt in the stairs.
Positive:
Free parking and nice personnel in the morning.
I gave it two chances.
First time was bad, second worse.
Too bad because the location is quite suitable.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Buni Alexandru
Buni Alexandru,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Davide
Davide,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 9 日
Rubbish
Work away all over the country every week always stay in hotels with a spa as this is what I spend my evenings doing ,
To my disappointment the steam room was closed and jacuzzi not even warm I should of booked the village hotel as similar price £115 a night and not even a email the day before telling me spa not in use would of cancelled and got a refund !
Not even offered a free drink or meal
Next visit in a few weeks I will be booking the village
Positive thou Staff friendly !