Le hace falta mantenimiento al hotel esta muy descuidado y le hace falta más limpieza
SAMANTHA CITLALLI
2 晚浪漫旅行
10/10
Everyone and everything was perfect
Erin
7 晚行程
10/10
Very friendly happy staff
Theresa
7 晚行程
4/10
Yazmin
2 晚行程
10/10
Senén
4 晚行程
8/10
Me gustó que es ecosostenible, y también me gustó que no tienen tantas reglas como otros hoteles, lo que no me gusto es que te cobran cargos extra y la comida es buena pero falta más picante.
Miguel
2 晚家庭旅行
6/10
Fernando
2 晚行程
6/10
C’est un site familiale, la nourriture est très très ordinaire, je dirais 1 sur 5
Marc
6 晚家庭旅行
6/10
Ernesto
3 晚行程
2/10
Everything was horrible
Yonny Martin
8 晚行程
6/10
No hay servicio en la playa, tienes que ir tu al bar o snacks
Raúl Palma
3 晚行程
8/10
Me gustó el fácil acceso a los restaurantes
No me gustó el ruido y la construcción que se llevaba a cabo
Govea Ramirez
3 晚行程
8/10
Eliott
2 晚行程
4/10
When you pay alinclusive you expect good service, decent food and good drinks, the service was no good, the food horrible and the drinks extremely simples, no all the drinks are include and the room and común areas were damages and dirtiest.
Maria
3 晚家庭旅行
8/10
tengo dos comentarios el hotel requiere mucho mantenimiento, están trabajando en eso...pero si falta que lo tomen en cuenta. y la comida sería bueno que mejorarán los plásticos.
Carlos ivan
3 晚家庭旅行
10/10
Recomendable
Fernando
3 晚家庭旅行
2/10
I would like to start off by saying that the hotel itself is very nice. It is in a great location. Our room was clean and spacious and had an amazing view. The grounds are well kept and the beach area is beautiful. Olivia and Susan from the front desk were amazing. That’s where it all ends. I had no idea that this was a predominantly Mexican hotel. None of the staff even tried to speak English. None of the signage was in English so we missed a lot of information. The food, with the exception of breakfast, was terrible. website said there were 3 restaurants. There was one that we could only visit every 3 days, the others were buffets that served the same food. No information was given as to what was being served. We ate all of our dinners out, despite being all inclusive. The lines for drinks were terrible. If you weren’t in line at the right time for the other meals you had to wait for a long time. The staff was rude and disrespectful on more than one occasion. The front desk laughed at me when I asked if there was a laundromat in the area. My husband and I have never felt so unwelcome and disrespected in a hotel. We will not be back.
Christopher William
14 晚浪漫旅行
4/10
The resort is extremely overcrowded for the size of the amenities. It is impossible to get a lounge or chair to use around the pool or beach. Pools are extremely overcrowded all day long. The condition of the common areas of the facility are not being properly maintained. Staff are very helpful and quality of food service is good but drinks require standing in line most of the time. The resort is worn out but it is being kept clean. I will look for better choices in the future.