have to pay for water even though i have VIP access status. also frontdesk not so friendly
Zhong
Zhong,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 23 日
ken
ken,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 3 日
Very good.
ChiaChing
ChiaChing,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 24 日
前台服务特别周到,还有免费饮料
hui
hui,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 18 日
Liyan
Liyan,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 6 月 28 日
Kun
Kun,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 6 月 17 日
Min
Min,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 11 月 16 日
Jian
Jian,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 10 月 15 日
Cheryl
Cheryl,3 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 8 月 27 日
Lifeng
Lifeng,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 7 月 18 日
nice!
Shuai
Expedia真实住客点评
8/10 很好
2025 年 12 月 15 日
Room very clean, staff very helpful kind and professional (Stephanie a gem). I gave it 4 star just because my room was facing a dumpster and a bit noisy with trucks and the proximity to the elevator.
If you park in the garage the hotel charges $ 24 nightly. The garage itself charges $ 22 daily. The difference in cost might be because there is an elevated connected pathway from the garage to the hotel. Also, once you check out at 11 am you have until 12 pm to remove your car. Maybe, it’s just better to park with the temple street garage with the $ 22 daily if you want to enjoy a full day in New Haven.
Simona
Simona,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Enjoyed the room how close it was to restaurants and museums. The staff was wonderful. Will stay again!
Ray
Ray,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Very clean, convenient parking across the street from the hotel. The staff were very friendly and helpful.
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 11 日
Great hotel. Awesome beds, pillows, and communal lobby space. Front desk staff is amazing with a shout out to Stephanie L who helped us when the Uber didn’t come…have stayed many times and will again:)
Sabrina
Sabrina,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 10 日
They put us in a room that was directly across from a nightclub. The window in our room did not close properly, and so we could hear the music like we were in the nightclub ourselves. It kept us up until one in the morning, my daughter was dancing along to the songs and could clearly hear every word that DJ was saying. When we mentioned this to the receptionist the next morning, she said oh normally when I check people and I don’t put people there because it’s so loud and then continue to look at her phone.
Lauren
Lauren,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
Front desk staff were amazing. Received 2 complimentary drinks which was great. Room was clean, well stocked and quiet. Check out was a breeze. This hotel is safe and secure. You'll need the hotel key card to enter the gated parking garage and the hotel itsself
Derek
Derek,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
Got a free upgrade
Joselin
Joselin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 8 日
Little disappointed about late checkout not allowed, even for half n hour. Also, no free parking available. so plan accordingly. apart from these, everything was perfect.
Harsh
Harsh,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Perfect location, wish they had a restaurant on site, but it’s exactly what you need if you want to be in walking distance of some fantastic downtown New Haven restaurants, stores and hospitals (should one be visiting a patient at Yale New Haven). Higher floors have a great view!
Marian
Marian,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 7 日
There were no instructions of any kind in the room. I never did get the TV to work.
Evalyn
Evalyn,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 6 日
It was just fine a stay. There were a couple tiny annoyances...almost not worth noting. One structural concern: the bathroom faucet did not clear the mirror frame, so that was awkward maneuvering. Other than those, it was kool. I didn't know there was a breakfast available. That was not made clear. So for us there was none.