We went to the room they gave us on the 3rd floor. When the elevator door opened, I was appalled at the state of the carpet in the hallway. The door to the assigned room was open and the room had not been serviced. We returned for another room and received one on the first floor which appears to have been renovated. Phones and internet was down when we arrived.
Pamela
Pamela,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Michael
Michael,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 25 日
Terrible stay
The room was in terrible shape. Paint chipped on doors, lamps and desk top. The shower head water was lacking in strength and when moved to adjust the head, it almost broke off. The shower towels were stained. The pool lounges were in bad shape and moldy. The complimentary breakfast was lacking. English muffin and bagel were moldy. Staff had lack of knowledge of the general Tampa area for tourism. And it seemed as though some people were living there as residents. Me and my daughter left one day early and stayed elsewhere.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 21 日
Disgusting hotel
This hotel is a dumpster
Really dirty smells terrible
Very loud at night
And there was no employee at the front desk when we tried to register he came back after us waiting over 40 minutes
Definitely our worst experience.
simon
simon,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Angels on Earth
My experience here was amazing. I was in town with my disabled son for his surgery at a local hospital the following morning. I was distraught when we arrived, in tears, tired and frustrated with my own situation. The receptionist Cheyanna was so kind and helpful. She brought over Ms Karen, the hostess, and the two women prayed for my son and I. It was exactly what I needed at the time. I am so thankful for their compassion and love. It was extremely comforting to be treated like family by complete strangers. They gave us an extra blanket for my son's comfort and made us feel right at home. Sometimes it's not the facility, not the cleanliness, not the beds or the rooms that matter...but the heart and soul of the staff that make for an awesome experience. I'm forever grateful for their loving hospitality.
donna
donna,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 15 日
Hospital reasons! I called central rese
Terry
Terry,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 3 日
Leonardo
Leonardo,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 1 日
Kenneth
Kenneth,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 24 日
Absolutely disgusting!
It was absolutely disgusting! I made it a point to not take my shoes off in the hotel to include my own room. The floors were dark and stained all over. The bathroom floor was dirty and the shower was dark as can be. Instead of cleaning the shower they put a white adhesive over the bottom but that only makes the contrast that much worse.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 22 日
Shawn
Shawn,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
hongmei
hongmei,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Tajar
Tajar,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Good hotel we will be back
hongmei
hongmei,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 27 日
Absolutely disgusting hotel and walls so thin you can hear the thoughts of the people in the room next to you.
Blaine
Blaine,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 26 日
Will not be staying here again
The hotel was dirty horrible and smells like weed and cigarettes, siding from the roof was falling hanging by my window, curtains were dirty n looked like had paint in them and the rugs were dirty bathroom had mold and smoke detector was broken and hanging lamps were dirty and seem to be a leak from ceiling hallway was dirty pictures attached want a refund
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 22 日
Too much noise between rooms. Can easily hear noise from rooms below and above you. Other than that everything was ok