Upon arriving to our room, we found a prescription pill bottle on the floor. It was not under anything, so it should have been easily seen by housekeeping. It made us question how thoroughly the room had been cleaned. We were thankful that my young kids didn't find it before us. The hotel staff quickly moved us to a different room, which was appreciated.
Zachariah
Zachariah,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Christopher
Christopher,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Christina
Christina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Michele
Michele,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 5 日
Cole
Cole,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
Pretentious & not family oriented
This hotel was nice for a business traveler or someone with more means. Not for an average family. The area was more downtown, busy traffic. The mall nearby was more high end. For a family traveling on a budget not accommodating.
I was very disappointed no one told me at check in that the breakfast was not complimentary. It doesn’t start until 7, which was late for our schedule. We waited for breakfast to start only to find out it was $24 per person. And was identical, comparable food to other hotel competitors free breakfast. Was a bit too pretentious for my taste to “pretend” to be fancy with “plain Jane” food and a waiter dressed up that I then had to tip to bring me OJ. We didn’t have time at that point to change plans.
Wi-Fi is NOT free either, ran on my hotspot instead of paying 9.95 for wifi. Could have done without the “nickel and diming” to try and be a fancy hotel.
I did not like that there wasn’t an extra sink area to get ready. That’s important with a family especially as a mom of teenage boys who need their own space. I wound up drying my hair and straightening by the couch while kids used the bathroom. Wasn’t even an outlet near the mirror to help this situation.
As an average mom, I would never stay again.
Lynn
Lynn,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
They were sold out of our room that we reserved. 🤔 Didn’t sleep well on the pull out bed. It was very uncomfortable. The king bed was great, but four people can’t sleep on it. Since they sold out of the two queen size beds, we had to get the king bed and pull out. Wasn’t ideal and we didn’t sleep well due to it.
Rebecca
Rebecca,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Great
Rob
Rob,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Kimberly
Kimberly,1 晚行程
Travelocity真实住客点评
8/10 很好
2025 年 4 月 16 日
A bit busy for my liking, but if you are traveling for business it’s a nice spot. Front desk and breakfast staff were amazing!
Amy
Amy,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Darryl
Darryl,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Clean and comfortable stay
Justin
Justin,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Joseph
Joseph,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
ancencio
ancencio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Randy
Randy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 30 日
In Indy for business. Great location, clean and very quiet.
Staff were amazing!
Jon
Jon,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Cameron
Cameron,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 27 日
Brock
Brock,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 13 日
Rooms were clean and staff was very friendly. The restaurant in the hotel is very slow with serving. Maybe 3 tables with 3-5 people at each table. We waited about 45 minutes just to get our bill each time we ate there. Also, no buffet option when it states a buffet.
Sarah
Sarah,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 9 日
Have stayed at this hotel many times before Covid and after. It’s gone downhill in terms of service! Staff overall very nice and friendly but room service has been completely eliminated since Covid which makes no sense. If we stay at a Marriott we expect room service Ordering food from our room and then having to go downstairs to pick it up ourselves is ridiculous and unacceptable.
No extra service than a motel very disappointed.