What I liked was that the staff was outstanding, very kind and accommodating, to the limits they could. What I did not like is that the accessible room was very inadequate. There were no bars in the bathtub, the height of the bathtub made it hard to get into, and the one bar outside the bathtub was very hard to reach, and the shower head was so high, it was impossible to adjust. The carpet was dirty and the easy chair was dirty. The bed was very clean and relatively comfortable.