Arrived and told we had an upgrade but would have to wait 30 minutes, after 30 minutes told that room wasn't going to be ready for a while, and we then instead got the smallest room in the hotel per the floor plan (probably smaller than what we even initially booked). Fortunately we were only there one night. Few amenities in the room, tough layout, hard beds. Location of hotel is right along the river which is convenient to many points of interest. Staff was friendly.