Shower has mold on edge, toilet is cracked. My wife got bed bugs all over her. Picture of motel looks nice on hotel. Com. When I got there grass was overgrown. Flower beds were full of weeds.
真实旅客
7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 18 日
Worst room ever...
There was rust falling from the building onto our car where we parked,
The commode was leaking water onto the bathroom floor, you would walk through it to get in the shower.
I had just spent 15 hours on Amtrak to come to this room. It was very disgusting.
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Room was clean. Cleaning staff was helpful and worked hard. We left behind a sentimental item on 7/5 and my daughter realized that afternoon. We began calling that afternoon/evening with no answer. We called back 7/6 from 8 am 4 pm until we stopped our trip and drove back to the facility to hear them say they didn't have it. So they threw our property away without holding it for at least 24 hours. We called at least 30 times.
Curtis
Curtis,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Anthony
Anthony,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
Bryan
Bryan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 28 日
Terrible time at Red Roof Inn
Booked into a room that was “pet friendly” and they automatically assigned us a smoking room because of the pets. Cool whatever… but when you move the curtains to the side and there is mold all over the floor. No. They didn’t offer us a new room or refund so we decided to check out and just leave.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
kevin
kevin,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Angel
Angel,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Florence
Florence,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 23 日
Non smoke room smelled like old cigarets. Ash under the bed, cigarete burn on a blanket, pillow with blood stain and overall room full of dust and allergins. If you are looking for a clean room this is not the hotel to stay at. More like a border line motel that is strugling to stay afloat.
Darius
Darius,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 23 日
The walkway was dirty…. From the parking lot to the stairs! When I got to my room after checking in the door was wide open…smh and the only excuse the front desk gave me was they must have forgotten to shut it after cleaning the room!
SHEILA
SHEILA,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
Front desk staff were not very friendly but the real issue was the hotel room. The door lock was broken, the smoke detector was missing, the room was dirty-there was feces or blood on tbe shower curtain, a ball of hair stuck to the bathroom door, and a wad of gum on the floor beside the bed. One of the beds was also broken down. The staff could not understand anything i said. I speak english but i do have an accent. Hotels.com helped me get a refund for the night i didnt stay, we left early obviously. But Red roof inn refused to refund the night we stayed despite me showing them pictures of all the issues. I would not recommend this chain to anyone and i would not have stayed the night if i hadnt driven 11 hours that day and had already prepaid for the room.
Becka
Becka,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 22 日
There was mold around the entire tub and the bottom of the tub was mostly scratched up as was the toilet seat. Requested a non-smoking room but you can tell people smoked in the room. None of the soap/shampoo dispensers had anything in them. Clean sheets, towels, and pillows at least.