This was the worst stay I have ever had. The room was disgusting. A man busted into our room, during a fight between himself and another group. He was drunk, threatening to harm other customers and children. The staff allowed him to stay and act like this for 4 hours before I had to call 911 and threaten to shoot him. We were not involved in this, other than our room being close to his. He fought multiple people, and completely broke our door frame, we were not offered another room. My children were terrified. The manager, started an arguement with me because she felt like I had an attitude when a man was allowed to terrorize guests for 4 hours with racial and death threats because the manager said "he probably won't do anything". The manager went as far as to tell us we were not allowed to leave our room, when the door was being busted into. The police arrested him for punching 2 people and assaulting another woman. The pool was so cloudy and full of nasty things. We were not given a refund option, and due to it being 11 pm before we could leave our room we could not find another place to stay. Please. Do not stay here! We paid $217 for this room. They also have a deposit they dont disclosed of $100 and I still haven't received a refund for that or the actual room fee. I have pictures and videos and will be pressing this issue. The management is a a disgrace to the hospitality industry.