2/10 很差
2025 年 10 月 26 日
⭐ 1-Star Review (If I could give zero, I would)
⭐ 1-Star Review (If I could give zero, I would)
This hotel was extremely disappointing. Cleanliness was a serious issue from the moment I arrived. The first room I was given was so dirty that I had to request a different one. Unfortunately, the second room was just as bad. I have photos showing hair all over the bathroom, stained bedding and towels, and surfaces that clearly had not been cleaned in some time.
Because I was in town for a competition, I didn’t have the ability to leave and find another hotel on short notice. I felt completely trapped into staying. I was told I would receive a refund due to the condition of both rooms, but that refund still has not come through.
The night clerk was the only positive part of my stay. He was kind, respectful, and tried his best to make things right. The daytime staff was the opposite. I was forced to walk around the back of the building in six-inch heels in the rain because they had mopped the lobby. Not exactly welcoming or considerate.
Additional concerns:
• Breakfast items were unusable. All the bananas were brown.
• Hallways and public spaces were not clean.
• The in-room coffee maker produced yellow water.
• The gym had decent equipment but the room was very small.
I would not stay here again and cannot recommend it. A clean room and basic hospitality are the bare minimum, and this hotel failed to meet even that.
Melissa
Melissa，2 晚商务旅行
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