Near Sevierville Convention Center, New Hotel Collection Smoky Mountains offers a refreshing retreat. Enjoy breathtaking views from the rooftop terrace, get your caffeine fix at Honeybee Coffee or stay active in the gym.
Sevier County Heritage Museum - 5 min walk - 0.4 km
Sevierville Community Center and Civic Center - 12 min walk - 1.1 km
Getting around
McGhee Tyson Airport (TYS) - 46 min drive
Restaurants
Dutch Bros Coffee - 5 min walk
McDonald's - 7 min walk
Starbucks - 18 min walk
Golden Corral - 16 min walk
The Casual Pint of Sevierville - 18 min walk
About this property
The Historic Central Hotel, a New Hotel Collection Property
The Historic Central Hotel, a New Hotel Collection Property features a rooftop terrace and puts you just a 5-minute drive from Wilderness at the Smokies and Soaky Mountain Waterpark. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Titanic Museum and Island at Pigeon Forge are within a short drive. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
16 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
What to do
Winery tours nearby
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Luggage storage
Facilities
Rooftop terrace
Fitness center
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Closed captioned TV
Lever door handles
Stair-free path to entrance
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board (on request)
Washer and dryer
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Fireplace
Individually furnished and decorated
Separate sitting area
Freshen up
2 bathrooms
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
Kitchen
Dishwasher
More
Housekeeping on request (surcharge)
Special features
Dining
Honeybee Coffee - Onsite coffee shop.
Seasons 101 - Onsite fine-dining restaurant. Open daily.
Sky Lounge 101 - Onsite rooftop bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 33.83 per accommodation, per night
Resort fee inclusions:
Fitness center access
Health club access
In-room coffee
Laundry facilities
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Also known as
New Collection Smoky Mountains
Central Hotel Ascend Hotel Collection
New Hotel Collection Smoky Mountains Hotel
New Hotel Collection Smoky Mountains Sevierville
New Hotel Collection Smoky Mountains Hotel Sevierville
Frequently asked questions
Are pets allowed at The Historic Central Hotel, a New Hotel Collection Property?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Historic Central Hotel, a New Hotel Collection Property?
Yes, there's free self parking.
What are the check-in and check-out times at The Historic Central Hotel, a New Hotel Collection Property?
Check-in start time: 4:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at The Historic Central Hotel, a New Hotel Collection Property and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near The Historic Central Hotel, a New Hotel Collection Property?
Yes, there's an onsite restaurant, Honeybee Coffee.
Does The Historic Central Hotel, a New Hotel Collection Property have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a refrigerator, and a microwave.
What's the area around The Historic Central Hotel, a New Hotel Collection Property like?
The Historic Central Hotel, a New Hotel Collection Property is a short 11-minute walk from Sevierville Community Center and Civic Center and 16 minutes' walk from Sevierville Park.
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Reviews
The Historic Central Hotel, a New Hotel Collection Property Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.4
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
Popular mentions
Room
Service staff
Restaurant
Coffee shop
Bed
Family friendly
Bathroom
Location
Ambience
Trip
Reviews
Verified
10/10 Exceptional
Jan 4, 2026
Nice size rooms and a nice restaurant on the property. Walking distance to other restaurants.
Shane
Shane, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Large Rooms. Great location. Some reviews mentioned the noise.It is in the heart of town so that's expected and is no different than most any other hotel we have stayed at. Would definitely stay here again.
PHIL
PHIL, 3-night trip
Verified
10/10 Exceptional
Dec 27, 2025
The property is beautiful and tranquil. The staff was accommodating and gracious. The area is safe.
LeToree
LeToree, 3-night trip
Verified
8/10 Very good
Jan 31, 2026
Room was huge and clean. Only downsides were the noisy traffic and noisy hvac. It was also a little drafty so a tad cold no matter what at times. The coffee shop had the best lattes I’ve had. Overall it was comfortable, but if you’re sensitive to noise at night or drafty windows/doors I’d recommend staying somewhere else.
James
James, 3-night trip
Verified
8/10 Very good
Apr 5, 2026
The location is good as far as being able to walk to restaurants and the restaurant in the hotel, Seasons 101, is excellent! I do not like the noise from the main road in front of the hotel. It is very loud. You do have sound machines in each room, but it’s still is overpowering. The shower that was in both bathrooms, room 2206, were terrible. They were overhead rain style showerheads with no adjustments. The shower was actually very hard as the water came out and it is only about 3‘ x 3‘ so there’s not a lot of room to even turn around or bend down.
We only had one encounter with the staff at the front desk on the first day when we checked in other than that we did not see any other staff besides one cleaning person.
Other than the showers, the kitchen area is great, the bed was OK but the bedroom and bathrooms are small. Very nice, modern and clean, however.
Wesley
Wesley, 5-night trip
Verified
10/10 Exceptional
Mar 30, 2025
Great Resort
The resort is excellent. The rooms are a little dated, but the service and premises were excellent. My family and I really enjoyed are time there.
Evelande
Evelande, 2-night trip
Verified
10/10 Exceptional
Dec 11, 2023
Just a beautiful place and incredible staff
John
John, 3-night trip
Verified
10/10 Exceptional
Jan 15, 2024
This was the nicest place we have ever stayed at! Very clean, staff was very friendly, and an absolutely beautiful area.
Heather
Heather, 3-night trip
Verified
10/10 Exceptional
Apr 25, 2025
Clean, Comfy, and Elegant
Very clean, nice and spacious rooms. The kitchen has a large countertop and a big fridge with a water filter. The beds and pillows were super comfortable.
Fadi
Fadi, 2-night trip
Verified
10/10 Exceptional
Jun 5, 2024
The place was clean and very roomy. Easy to get in and out.
Eulalia
Eulalia, 3-night trip
Verified
10/10 Exceptional
Apr 1, 2024
We absolutely loved our stay. I just wished we had a couple larger frying pans. Overall great place and would definitely stay again. Staff was amazing!
Cynthia
Cynthia, 4-night trip
Verified
10/10 Exceptional
Mar 17, 2024
I really loved this historic hotel with a modern remodel. The staff was great. The rooms were huge and very clean. We will return every time we are in town.
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Apr 17, 2024
The hotel and staff were great! The sizing and space of the suite was wonderful. We had a party of 7 and it was enough space for everyone. There was a lot of things to do around the hotel that wasn’t too far and the staff was wonderful even helping with a late check-in.
Sacoria
Sacoria, 3-night trip
Verified
10/10 Exceptional
Dec 4, 2023
This is a great place. Not just your cookie-cutter hotel. We had the original safe from the bank as one of our walls…too cool!
George
George, 3-night trip
Verified
10/10 Exceptional
Jun 6, 2024
Gloria's family vacation
Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures.
Gloria
Gloria, 3-night trip
Verified
8/10 Very good
Sep 7, 2023
Beds were great, rooms were spacious, but could’ve use more hooks in bathroom for towels or towel bars. Wished restaurant was open daily especially for breakfast. Coffee shop was fine however. Location was great and employees were very, very friendly.
Helen
Helen, 4-night trip
Verified
10/10 Exceptional
Jan 31, 2024
Perfect
This place is completely renovated. It has everything you need for your stay. Everything was clean, plenty of towels, comfortable beds, nice kitchen, and plenty room. Located in downtown Sevierville, but very convenient to drive into Pigeon Forge or Gatlinburg. The location is easy to get out of. There is a restaurant attached and many other places to get food right nearby. Also giving five stars to Kathy who works there!
Charlotte
Charlotte, 3-night trip
Verified
10/10 Exceptional
Apr 2, 2024
Spot on in Sevierville!
This historic hotel was spot on! We really liked the throw back feel that first greets you upon pulling up to the hotel. The rooms were incredibly spacious and boast a complete kitchen! The location was very close to everything you may need or want to do. I wish we could’ve tried the restaurant but there wasn’t enough time for us. Also, the hotel has a super cute coffee shop that we missed out on as well. The staff was friendly and considerate. I would highly recommend this hotel for absolutely any type of traveler.
Don
Don, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2023
We stayed 7 nights the week of Christmas. Super affordable during the holidays! When we arrived for our stay check-in was so easy and stress free . The staff member was very welcoming. She was very busy but still managed to greet me with a smile and positive attitude. That’s rare these days . Our room was well stocked with linens. And everything we would need to cook (pots ,pans, bowls, plates, silverware) definitely recommend staying here . I know I will be booking here again when we take our next trip to the area.
Loretta
Loretta, 7-night trip
Verified
10/10 Exceptional
Dec 11, 2023
We thought it was a really nice hotel. The master bedroom tv did not have a hdmi cord to watch the satellite. We just watched it in the living room. But I have no complaints, I really liked staying there and I will definitely come back and stay again and again.
Kitten
Kitten, 5-night trip
Verified
10/10 Exceptional
Apr 2, 2024
We really enjoyed this property with the exception of 1 thing. The showers. Not all the units are the same. We ended up in one that had a shower head that was placed directly in the middle of the shower in both bathrooms. Unfortunately that is not convenient. Otherwise it was a wonderful place to stay. Very clean, had utinsels in the kitchen, beds were fairly comfortable and it was a large condo style “room”.
There is a restaurant on site as well as a coffee shop.
William
William, 3-night trip
Verified
10/10 Exceptional
Feb 22, 2024
Just book it!
Totally blew my mind when I walked through the door. There are no pics that do the property justice. The suite was huge, clean and comfortable. Safe location and close to everything. Only downside was the beautiful tower clock that starts ringing at 6 am and they are building a juvenile detention center next to the hotel which kills the vibe of a wholesome town. Also it says pay at hotel but the hotel charges 1 night 48 hours in advance. Late check in is nice but card is fully charged before your stay so be prepared. Also no front desk after 7. A 10/10 stay and would recommend overall.
Angela
Angela, 3-night trip
Verified
10/10 Exceptional
Jul 13, 2024
Dad of a family of 5
This place is a keeper. Close to everything. Beautiful inside and out. Cleanest place I’ve ever stayed in. Close secure parking. Already planning a future trip to the Smokies and not looking anywhere else. Washer and dryer in the room. Ours was a 2 queen bed in one private room and a king in another private room. Bedrooms have full closets. 2 full bathroom with large low entry showers. Full kitchen complete with oven, dishwasher, microwave, trash compactor, full refrigerator, granite countertops, cooking utensils and place setting for 6. I fear my review will make this place hard to book for me in the future. It’s that nice.
Chad
Chad, 7-night trip
Verified
8/10 Very good
Aug 3, 2024
Decent Stay
Pros: The room was very clean, spacious, and staff was friendly and helpful. Thank you. The beds were comfortable, too. Location was good as it is closed to many restaurants and attractions.
Cons: Heavy rain leaked through one of the windows, which made our luggage wet overnight. Good thing there is a dryer at the condo. The AC is noisy in the living room. One of the toilets didn’t flush when we first arrived, and we didn’t even put any toilet paper in it, just urine. We unclogged it ourselves as it would be faster than calling service desk. They had the plunger in the bathroom.
Verified traveler
5-night trip
Verified
6/10 Good
Jul 19, 2024
Quiet. updated interior and exterior. Plenty of room and nice apartment like feel.
However, the floor was dirty. My son ran around barefoot and his feet were black after a short time. This doesn't happen in our own home.
Secondly, took a shower and someone's hair was still on the walls.
Definetely not as clean as it should be considering the nice updates in the building.
7/10.