All check-in staff and all bellman were friendly, helpful, and attentive. House keeping was friendly, respectful, and attentive in keeping our room clean and tidy everyday during our stay. I took one star off in two areas due to one valet attendant being inattentive on 2 occasions and one waitstaff at the hotel restaurant being inattentive by having long personal conversation with another table while my husband and I were clearly ready for 15 minutes for our check. Ultimately we had to ask another waitstaff for our check. The waitstaff that assisted us with our check was very helpful and completed our payment in less than 5 minutes.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Joshua
Joshua,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Stephen
Stephen,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 4 日
Richard
Richard,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
douglas
douglas,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Non-Guest Allowed on Property
Virgin really needs to change their policy with allowing “non-guest” to use their rooftop pool.
I couldn’t even get a seat nor could I order a drink it was so busy. Definitely sucked.
Paul
Paul,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 2 日
I would stay there again.
The hotel is impressive, our room quite comfortable but a but items are worn - watermarks scuffs and fabric pulls on furnishings , stains on sofa.....Staff was gracious and lovely. The pool was ridiculously busy....I was expecting to sit out there and enjoy some quiet time -it was out of the question. The crowds were there to party. Cheers to them....we had a good time without pool time. The Late Great is a wonderful and beautiful addition - they need an experienced bartender to top it off.
Kristie
Kristie,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 25 日
MONICA
MONICA,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
jason
jason,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Timmothy Crystal
Timmothy Crystal,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 15 日
George
George,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Susan M.
Susan M.,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
sarah
sarah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 13 日
Todd
Todd,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
elizabeth
elizabeth,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 11 日
Mitchell
Mitchell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Kristen
Kristen,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 9 日
How vile hotel and experience. Run fast!!!
No phone in room. Asked nightly for a phone or room service or even towels. No one was helpful. Sad because I stayed here exactly a year ago and was blown away with the impeccable service and rooms. Never got clean towels or sheets changed out and didn’t leave the door on private!! Was not let into pool with DI playing like last year and it wasn’t a private event and we paid to use pool. Horrible experience will report to corporate and never staying here again! Buyer beware!!
Mary Alexis Ballé (Changing From Jacobs As I Got Married)
Mary Alexis Ballé (Changing From Jacobs As I Got Married),3 晚行程