The hotel locates at a quiet area so I have great sleeping quality The staff treated guest as family as they remembered me and cared about my requirement of being vegetarian. It is absolutely no problem for coming back next time!
YUYU
YUYU,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 4 月 1 日
整體都非常完美 非常讚
Yu Chan
Yu Chan,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 28 日
As a five star hotel can't you use a better hair dryer?
EngGuan
EngGuan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 17 日
Superb
Martin
Martin,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 2 日
깨끗한 시설, 뷰
KIYONG
KIYONG,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 26 日
KWANGHYUN
KWANGHYUN,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
Robin
Robin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Singgih
Singgih,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 5 日
I would like to recognize the outstanding service provided by the hotel staff. There are truly made my stay special and memorable. The entire hotel staff from the floor, front desk, restaurant and housekeeping team. They were friendly and always put on their smile and greeting you. They are efficient, professional, respectful, courtuous
SOI LAI
SOI LAI,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 27 日
I had an exceptional experience at The Westin Hotel. From the moment I arrived, the staff were incredibly attentive and polite. Their warm hospitality and prompt service went above and beyond my expectations, creating a welcoming and comfortable atmosphere throughout my stay.
Every interaction with the team was marked by genuine kindness and professionalism, which made a significant difference in my overall experience. Whether it was assistance at the front desk, housekeeping, or dining services, the staff consistently demonstrated care and attention to detail.
I highly recommend The Westin Hotel to anyone seeking a luxurious stay with outstanding customer service. I look forward to returning on my next visit!
Ricky
Ricky,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 20 日
Singgih
Singgih,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 5 日
The staff were amazing. The food was outstanding! Was a fabulous hotel.
Wendy
Wendy,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Staffs are amazing. Extremely friendly and very attentive. They made me feel special. The hotel is right on top of a big mall. Very convenient.
Olivia
Olivia,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Luxury 5 star service and decor wirh vwry reasonable prices.
Hulannie
Hulannie,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Excellent hotel . Excellent location
MIGUEL
MIGUEL,3 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Good
Chris
Chris,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Andrew
Andrew,1 晚商务旅行
Hotels.com真实住客点 评
10/10 绝佳
2025 年 2 月 2 日
Excellent
Liandy
Liandy,4 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 19 日
Very beautiful hotel. Upscale and classy. The rooms were big, clean and very modern. I highly recommend, even though I have one complaint and that's their menu prices, way overpriced. Other than that it is a nice property and I would stay there again.
Cynthia
Cynthia,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 29 日
The hotel is great, clean and spacious.
The staff are friendly and welcoming too.
Will definitely be my top choice to stay at whenever I go to Surabaya.
Pac
Pac,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 10 日
Väldigt fint rum efter att Syaida städat med ett vänligt leende på läpparna. Hon är en service människa ut i fingerspetsarna
Och en fantastisk frukostpersonal