They allowed me to book online, when i got there no rooms were available. The guy at the front desk was Very Rude and displayed horrible customer service. He wouldnt even answer the phone for me to receive a refund. The parking lot was also very unorganized and i found it difficult to find a parking spot. Ill never waste my time with this place again.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 3 日
Thaa
Thaa,2 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 11 月 28 日
Never again
HORRIBLE EXPERIENCE WILL NEVER RECOMMEND THIS HOTEL TO ANYONE…. Staff was alright, but the room 👎. I told the front desk that it was cold, she stated that she would send maintenance…………still waiting…………hour goes by….so I walked to the front desk, she’s on her phone!!! I asked, “so nobody’s gonna fix the heat”? O he never came, let me call.. why call when it’s almost check out. I had to get in the shower to warm the room up. Shower did not work well, you had to have it on power spray in order to get water, door looked as if it has been kicked in.. comforter had stains and I mean big stains. If I was a reviewer, they would be SHUT DOWN!!!!
Maria
Maria,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 3 日
Room did not have any ac or heat. Shower had broken door.
Ali
Ali,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2024 年 8 月 13 日
Deon
Deon,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 7 月 29 日
Unfortunate
Bed linen had stains, no trash can in the bathroom, no Kleenex in the room. The air conditioner didn't work real well.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 7 月 28 日
Diana
Diana,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 2 日
Safe place
Bryan
Bryan,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 23 日
Candice
Candice,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 6 月 20 日
Overall this property has gone down inside and outside. Little children are playing in the parking lot and throwing rocks at people's cars with no supervision at all. People hanging out in the parking lot, the hotel has strong weed smell throughout the entire building. It used to be a nice and pleasant hotel but not now, it's considered to be run down shack.
Leilani
Leilani,3 晚行程
Expedia真实住客点评
2/10 很差
2024 年 2 月 16 日
Would give 0 stars if I could. It’s the former Eastin Hotel and the rooms were windowless, no bed skirt on the bed, and room was dirty. Couldn’t tell if there were bugs or food on the floor. Was checked out less than 30 minutes after checking in.
Arielle
Arielle,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 1 月 20 日
Everything was great except the breakfast . There was only waffles and you had to be checked in by a rude lady who watched everyone like they were in time out.
Caitlin
Caitlin,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2023 年 12 月 9 日
Erin
Erin,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2023 年 11 月 3 日
Horrible place to stay!! Avoid!! If you book a room using Expedia they (the hotel) will charge you an extra $100 upon check in!! Nowhere is that listed on the Expedia app. I brought it to the “Manager’s” attention and asked him to show me where it states there will be an additional $100 fee upon arrival, he couldn’t. He then called the Police on me saying that I was making a “scene”.
Rod
Rod,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 10 月 21 日
Keith
Keith,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 10 月 11 日
I had a very relaxing stay at Suburban Suites. Bill, the front desk attendant, was very polite, professional and accommodating. I was able to check-in at 1:00 rather than 3:00. I would absolutely go back for another stay.
Mary
Mary,1 晚行程
Hotels.com真实住客点评
2/10 很差
2023 年 9 月 25 日
The lock on our room door had no safety plate so the lock was exposed on the hallway side. Carpets were filthy. The check in person had to use 2 computers and it took 20 minutes to get us checked. I had to sign a no refund agreement before she would give us our room key card. I requested a refund because it was not safe to stay there and neither the hotel or Expedia will give me a refund.