I tried to cancel my reservation and they hang out on the phone
Rolando
Rolando,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Es comodo ,encantador ,estoy listo para regresar ,tiene la playa,serca ,la placita ,los buses,es accesible
Julian Figueroa
Julian Figueroa,2 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 12 日
When I left I forgot my AirPods on my bed. So far it’s all my fault. However, this is where it gets bad on Santurcia’s side. When I realized I didn’t have my AirPods, I tried to reach someone at the property. After many attempts and a few “I’m not there but I will ask”, somebody told me that the person in charge of setting up the room found my Pods. Instead of reaching me (they had my number, email, copy of passport; and rooms and beds are pre-assigned), they just left the Pods in a random spot until someone took them.
I finally talked to the hostel’s owner. Her answer: “It isn’t our problem”
Stay away from this place. They only care about your money
Jonatan
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Great place, just a little hard to find it.
Juan
Juan,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 5 日
Wonderful location
Devon
Devon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Prime location. Walking distance from everything.
Christopher
Christopher,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 2 月 28 日
Alea
Alea,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Christopher
Christopher,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 24 日
Dante
Dante,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 5 日
Mark
Mark,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Andy
Andy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 23 日
Danita
Danita,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Rudolph
Rudolph,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 4 日
Walking distance to food was good
Flavio
Flavio,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
ronny
ronny,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 29 日
Had a hard time finding the property with google maps, as it’s kinda hidden with just a blank green door with a door bell camera. 10min walk from the beach and great restaurants and bars, overall very good, not disappointed, at night there is lots of honking and you can hear everything. You can even hear a conversation from the ground to the second floor where the rooms are.
Travyn
Travyn,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 23 日
Esta bonito decorado pero deben mejor limpieza en el cuarto pero en mi opinión no se paga mucho para lo que es.
Liz
Liz,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 17 日
Great value
richard
richard,5 晚行程
Orbitz真实住客点评
10/10 绝佳
2024 年 12 月 16 日
Abel Ivan
Abel Ivan,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 2 日
The hostel is good and very close to the airport but the owner puts strict rules but when it comes to delivering what the hostel promises, then its a whole different story!
-I had no WiFi during my stay and texted him; he texted back but never solved the issue or followed up on me.
-I was cold and requested another blanket they said there was a $5 charge WTH
-the bed only have a fitted sheet and they do not provide a top sheet like any normal place.
- I asked if I could check out and take a quick shower before heading to the airport in the afternoon, he replied it would cost me
$20.
- I haven’t seen any real employee there. Only Erica that’s a volunteer- and she was really nice.
- bathroom wasn’t cleaned while I stayed there and someone 💩💩💩 and never flushed so I had to get clorox and disinfect the girls bathroom myself.
- after 4pm is a self check in process
I will be coming back to Puerto Rico but definitely staying somewhere else that I feel more comfortable and taken care of. $55 a night is double the price I usually pay for shared rooms in a hostel.
I do not recommend renting a car if you are staying in old San Juan. It’s impossible to find parking and the traffic jam is baaad
Marina
Expedia真实住客点评
2/10 很差
2024 年 11 月 19 日
I had to leave as soon as I entered the building. Girls room very dirty. The employee tried to scammed me, she tried to charge me with $47 saying Expedia payment didn’t went thru. The Expedia $ goes to the owner and they wanted $47 for themselves.