With very loud traffic noise we all thought a window was open but it wasn’t. Extremely noisy for us trying to sleep. Windows should be updated on road side of the hotel should not have to pay a lot more to get a waterfront room with less noise.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Antonio
Antonio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
3 day city break.
Easy to find being right on the dock side. With on site parking we were able to park up and leave the car until ready to depart 2 days later.
Check in was smooth and easy. The staff were all friendly and helpful, pointing out points of interest and providing directions when needed. All the staff were great but in particular John the doorman was always ready for a chat with a smile.
We found the hotel to be clean and comfortable with good amenities. We made use of the pool and steam room to help us relax. We only ate breakfast at the hotel but we thoroughly enjoyed it.
There was a varied selection available, all freshly made, none of it being left to stand but rather being readily replenished as needed.
Although the hotel was on the docks next to a main thoroughfare and there was a huge concert going on the room was remarkably quiet.
As mentioned the hotel was on the docks so there was plenty to see and do within walking distance.
For Beatles fans the Cavern is easily reached but is very loud and crowded. We found a quieter less busy alternative in The Beatles story on Albert docks. Well worth a visit. Not to mention riding the ferry on the Mersey.
All in all we had an enjoyable stay and recommend the Plaza for its location, staff and amenities.
Mark
Mark,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 25 日
Excellent facilities, mattress far too soft though
Stayed for a long weekend. The hotel's facilities are lovely - particularly appreciated the swimming pool, sauna and hot tub, which were the reasons for selecting this venue and made the trip. The mattress in our room was the only let down - just so spongy and soft, it provided no support for my back at all.
Joel
Joel,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
V
V,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
Weekend stay
Good hotel,very comfortable bed & spacious room,cleanliness good, breakfast was good with friendly staff,we used the spa & gym etc,I do think some of the equipment in gym needs updating as looking very tired.Overall a good stay & central to town centre.
Val
Val,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Great stay
We had a great stay - location is excellent, breakfast was excellent and room was v good. Staff were also really nice and friendly. Only downside was the changing rooms for the swimming pool - gents was out of order and only small family area available which wasn’t the cleanest. Overall though would recommend.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Just what we needed.
We loved our stay at Crown Plaza. On arrival staff wore very welcoming and helpful. Our room was just what we wanted ,clean comfortable and with a great view. Breakfast in the morning was beautiful and plenty some. The only thing that we wore disappointed with was the swimming area. No men's changing area, meant you had to walk through the reception area in a dressing gown. Swimming pool was cold and we felt uncomfortable
using the steam room as men wore loitering out side it. We did not feel relaxed and went back to our room. Hotel in it self was Fab. Thank you .
patricia
patricia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
William
William,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
Helen
Helen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Really nice hotel with the bonus of having its own on site car park. Great location for the docks area plus the main attractions in the centre. Delicious breakfast with plenty of options. Couldn't fault it and a lovely 81 year old Doorman who had a real twinkle in his eye and was so helpful and knowledgeable - nothing was too much trouble - he is a real credit to the hotel!
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Excellent hotel
Excellent hotel. Excellent food and service
Nicolas
Nicolas,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
james
james,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
Chetan
Chetan,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 7 日
Louise
Louise,15 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
Great place to stay!
Gareth
Gareth,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Cracking night out
Highly recommend dining in Liverpool city centre as lots of choice and nightlife is excellent.
Colin
Colin,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Nikki
Nikki,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Orkun Nuri
Orkun Nuri,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Meeting friends from Australia and chose this hotel as it’s where they were staying. Lovely location, modern building and great customer care
Kaye
Kaye,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Kathryn
Kathryn,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
A weekend with the wife
Just perfect from welcome to good bye and everything in between