The staff are extremely professional, polite and friendly. I didn’t have any issues but would I would trust them to resolve them with no fuss.
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Kenneth
Kenneth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Comfortable stay and great staff.
Hotel chosen for location as wanted to be near Liver Building. We were upgraded on arrival to a family room overlooking the water. Very comfortable and clean.
Staff were great, particularly Lauren in the Restaurant and Brad at Reception. Both are a credit to the hotel.
David
David,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
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Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Alvin
Alvin,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Stay good, air conditioning poor, needs a fridge in the room
david
david,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Great hotel and very helpful staff
Faye
Faye,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Fantastic staff
This was our 3rd visit to this hotel and we probably won't stay anywhere else in Liverpool. We were there for the last Liverpool game and also the parade and when checking in the receptionist told us she'd given us a room overlooking the road so we'd be able to watch the parade from the comfort of our room which we did as it rained all day. Johanna from the front desk also helped us to get a taxi to the game, the whole team are really a credit to the company so much so that we treat them to chocolates as a thank you.
Steve
Steve,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Odd Magne
Odd Magne,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Antony
Antony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Great location, comfortable and lovely pool
Great location, clean and comfortable room. The highlight was the lovely swimming pool and friendly fitness centre staff.
Rebecca
Rebecca,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 19 日
Noisy stay
Thier was a function/party going on the night we went near to our room music still playing at midnight we phoned reception and complained and they said the music was going off in 10 minutes which it did but to have loud music playing after midnight with no consideration for other guests was unforgivable so will not be booking this hotel again when next in Liverpool.
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Aileen
Aileen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Best hotel in Liverpool
I stay here regularly
I find it well positioned for walking and public transport.
It has excellent on site parking, which is rare in Liverpool.
The staff at the hotel hit absolutely the right level of friendliness and being accommodating.
The restaurant serves great food at a reasonable price.
All round a fabulous hotel.
Aileen
Aileen,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Ian
Ian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Wedding anniversary trip
Back at our favourite hotel in Liverpool for a special occasion. Never disappoints with exceptional service and hospitality as well as being spotlessly clean.
Ian
Ian,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 3 日
Adam
Adam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Joanne
Joanne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 29 日
Warm crowns plaza
Air conditioning a little loud and not effective at cooling room. Moan about the cut off times for kids at the pool. We choose to stay there for the pools but could not use them as it was adults only after 7pm.