Upon arrival the manager was not present and an employee was there answering a myriad of phone calls but not able to check me it. I waited about 5-6 minutes for the manager to arrive. I reserved a king bed but she said that the "system" overbooks and there were no kings available so she provided a room with two beds which was a few dollars cheaper. The room was clean and well stocked for my stay. I was one room from the highway so I was serenaded by drag racing motorcycles each night of my stay. The waffles and biscuits and gravy were very good but the juice machine was out of service as was the decaf coffee service. Not much you can do about location but you should concentrate on service aspect of the business.
John
John,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Fun trip
Tub faucet wouldn’t stop dripping and front door you could see daylight and cold air was coming through but overall good.
Teresa
Teresa,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 4 日
Communication is key
I arrived a few minutes before 11pm to check in. I waited 10 minutes for an attendant to check me in, blocked by a locked door and an unanswered phone. I have learned via past experience with various Amarillo hotels that it isn't necessary to call ahead to notify of a late check in because most hotels are staffed 24/7. In this situation, one person had the responsibility of responding to guest requests and checking in arriving guests. That's fine, IF proper communication is established. I had no idea of knowing whether or not I would be able to check in to my room because I could not communicate with staff.
Also, breakfast had two options only: waffles or biscuits and gravy. No juice and no coffee due to malfunctioning machines.
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Jade
Jade,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 22 日
Mark
Mark,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 14 日
Jennifer
Jennifer,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Blanca Ivonne
Blanca Ivonne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Easy
Peter
Peter,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 9 日
Maintained very poorly
William
William,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 7 日
Christopher
Christopher,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 7 日
sangsoo
sangsoo,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 6 日
Ethan
Ethan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 6 日
Good overall stay
Good stay overall. Stopped in for one night and no issues overall. Make sure check for stains in room or anything damage to cover your deposit. Breakfast was missing protein option, since they had a shortage that morning. Bed was fine and we rested for the night, thank you.
Sandy
Sandy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Carmen
Carmen,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 6 日
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 5 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 4 日
It's always very relaxing when we stay here
Michele
Michele,3 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 3 日
It was clean. Had stained sheets and towels. Front desk worker for nights was not friendly or helpful. Bed springs were shot and you could hear them creak each time we moved in the night. Complimentary breakfast was almost non existent. It was cheap and was a good place if you have dog's. However, so many animals had used the same patch of grass you could smell the urine and could hardly walk anywhere there wasn’t poop.
Courtney
Courtney,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
The system kept crashing due to the holidays. The handled it like pros and kept a great attitude throughout even with some of the more karen customers infront of us. Would come back again.
Bailey
Bailey,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
so good
we originally booked at the quality inn down the way and it was AWFUL so we had to leave and got to red roof inn and i’m telling you it was so comfy and nice and the staff was helpful only downside was our tv wasn’t working but besides that 10/10 especially for the price there was so much room in there we actually were supposed to leave the hotel at 6 am but couldn’t wake up