I was there for 3 days, in room 1118 there were some small cockroaches, in the bathroom, on the floor of the room.
During this period the room was not cleaned...
The hotel is excellent. I noticed that they are undergoing renovations, everything should be better.
walter
walter,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 14 日
Terrible experience.
The entire hotel is under construction, the rooms are dirty and full of cockroaches. The toilet overflowed when we flushed it. The bed was full of bedbugs. There was no staff in the lobby when we arrived. The pool, restaurant, and gym were closed. We had to leave the hotel in the middle of the night and go somewhere else. They should close it down.
Edison
Edison,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Son amables los de recepción, pero están haciendo arreglos al hotek y quitaron el agua en la mañana un solo dia y no avisaron , es bueno
Lina
Lina,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 4 日
Horrible customer service. Under construction, no amenities and still a resort fee. Never again
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Aliya
Aliya,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Sonia Janneth
Sonia Janneth,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 28 日
Tru
Tru,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 20 日
Claudia
Claudia,8 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
christopher
christopher,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
There was nothing positive I can say about the whole experience I'm glad I only stayed one night.
Carl
Carl,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 3 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 2 日
Worst stay in a hotel EVER
After making the booking i was informed the pool and restaurant were closed. It should have said so before I booked.
Upon arrival I saw that there was a total renovation going on with workers and dust everywhere. I asked if there was any coffee available-No, I asked where the ice machine was- we don't have one it was removed for the renovation. When I got to my room, which was neat and tidy, there was no chair to sit on at the desk so i had to go back to reception and ask him for one, he was very helpful and fetched one from another room.
After I had finished working i went to get a shower-the valve was broken and partially removed so i couldn't have a shower. I then went to wash my face - there was no hot water. I thought i would sit outside and take in the evening sunshine with a cocktail, after id had to drive to 7/11 for ice. There were no chairs outside anywhere on the property so i went back to my room to watch some TV- that didn't work either just a frozen pixelated screen.
All in all this was the worst hotel visit i have experienced in over 50 years of travel in many countries around the world including the third world.
That hotel should not have even been selling rooms at this time and i feel as though i was scammed. I am going to apply for a refund
Brian
Brian,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 27 日
Broken glass at the building entrance upon first arriving to the hotel, roaches in the room, stains on the towels and sheets, no trash can in the room, and no remote for the TV. Won’t be staying here again.
Victor
Victor,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 22 日
El hotel estaba muy sucio, las sábanas manchadas, y habían gusanos en las camas e insectos por toda la habitación la peor experiencia que he tenido en un hotel
Khaled
Khaled,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 20 日
Kristen
Kristen,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 17 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
Liked it
Had a great stay. The staff was SUPER amazing. The complete hotel was undergoing remodeling, but i really enjoyed my stay there
David
David,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 12 日
Deberian clausurarlo, no esta apto para prestar servicio.
katy
katy,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 8 日
Beer bootles in the parking lo
Faisal
Faisal,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 7 日
Kadir
Kadir,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
It was excellent! The staff is always so nice & accommodating for me.