Good service at reception and nice clean room, nothing to moan about!!!
Geoffrey
Geoffrey,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 29 日
Needs updating
Room was hot, air con didn’t work because it’s ancient! There was an ugly bubble area on the ceiling, no mineral water (really? Standard in any hotel room), pillows were old, flat and uncomfortable
Caryn
Caryn,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 29 日
Sadly on need of an update?
In all my years of travelling and staying in hotels 2-3 nights a week, I have never known a city centre hotel where you cannot get a drink after 10:00p.m.
We had been to a concert at the Albert Hall, and returned to the hotel for a drink before bed, only to be told that all of the bars were closed at 10:00, and room service finished at 9:30!
The hotel itself is no different to when I stayed there 10 years ago, apart from the decline and deterioration of it!
Sadly in need of some updating, it may satisfy some overseas visitors with its dilapidated appearance but for me it is not up to the standard one would expect when staying in the vicinity of Kensington High Street.
Graham
Graham,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Hotellopphold
Det var bra service av ansatte som jobbet med baggasje oppbevaring. Rommet var ok, men det er mye lyd i vannrørene som bør gjøres noe med. Heldigvis var det ingen i naborommet som dusjet om natta!
Nadeem
Nadeem,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Great price ok hotel gold location needs updating
It’s a great location and pride but the hotel is a little tired and in need of an update and some air con as it was a melting pot and not that hot in the weather !
Simon
Simon,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Great location shame about the rooms
Hotel lovely downstairs but rooms outstayed and we were put in an interconnecting room with just a door between is and next door We were woken at 5am both mornings by voices that could be heard through the door disturbing us all. My husband was running the marathon this morning so it was not welcome. The hotel is surely big enough bot to put families who do not know each other in this situation?
Howard
Howard,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Marcus
Marcus,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Good service. Very crowded and bit noysy.
Heikki
Heikki,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 26 日
Martine
Martine,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Great value for super hotel.
Lovely stay. Super friendly check in. Great hotel. Super good value. Very close to tube station. Room a good size. Great value for a lush hotel. Totally recommend.