Hotels.com listed free breakfast. They have no breakfast. We also had to pay $50 for "incidentals," which was nowhere mentioned when we registered and paid for room. And they only accepted cash!
In the room there was no iron, no ironing board, no coffee maker and no shampoo. They did bring those items though - but we had to ask.
Couldn't get the TV to work. We called the desk and were told, "I'll make a note." What??? So no TV.
On the positive, the bed was comfortable, but nothing exteaordinary. The shower was OK, but not great pressure.
Overall, if I had known, i would have booked somewhere else - even if i had to pay a little more. I'll know for next time - and now you know.