Front desk was awesome and left us check in early . Our balcony connected to two other rooms with no barrier . The bathtub was either stained brown or was dirty. Room 211. The room was remodeled . The bed was hard like a rock . The couch was nice . Dinner at the bistro was good ! Our waitress was fabulous. We went back for breakfast. I’m not sure what happened. I ordered a coffee. They forgot me . A baseball team was there . Only two staff . They seemed confused if they were just making coffee or the bistro was opened . No menus were provided. They seemed overwhelmed and confused.
Trish
Trish,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Casey
Casey,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
The stay was great. The area and view was nice. It would’ve been nice for front desk to offer water bottles upon arrival rather than us having to ask for it. Other than that no negative feedback
Kiauna
Kiauna,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
I felt very comfortable as a single female in this hotel.
Rebecca
Rebecca,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Aprial
Aprial,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Everyone was very friendly and gracious, staff and fellow travelers alike. The fire alarm went off the first night, but that is an anomaly for which the facility has no control. Very pleasant.
James
James,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Beautiful view, food service could use some help long line in morning
Carol
Carol,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Amazing hotel with amazing views of the Colombian River. Our favorite place to stay in Portland, OR. Clean and the staff is fabulous!
Tony
Tony,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 2 日
Shana
Shana,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 6 日
Adequate, but there are better options.
Check-in was easy. Room was in good shape and clean.
It was the closest room to the elevator and the bar, all night people talking, early in the morning you heard the people at the elevator.
They have a 'Bistro'. Which is a privately run but branded Starbucks. Their printed paper menu at the counter gives 4 options under a bullet point.
* Muffin, banana yogurt
* Breakfast sandwich
* Oatmeal
* 4th one I can't remember
2 employees. 1 of them was helpful and trying her best, the 2nd one was arguing with the 1st and full of drama.
After they got thru their spat, we were able to order the first bullet point thinking you got all the items listed. They took a while to bring it to our table and it was only the muffin.
I went back to the counter and she said we had to choose (muffin or banana or yogurt). When I asked to have her add a banana she did so without charging me extra.
We also ordered 2 drinks...16 oz mochas. 5 minutes after our muffin had arrived I saw other customers getting their coffee but where was ours? I inquired and drama girl asked what our order was. Then she made it and instead of bringing it to our table tried to slide it across the bar. Spilling it. Then remade it again. Coffee after we were finished eating. Plus the it slowed down our morning. 45 minutes instead of 20. Bah! Not the end of the world but not awesome.
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Loved the walk along the river with dog.
Marlon
Marlon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Brandon
Brandon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Brandon
Brandon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Elizabeth
Elizabeth,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Meh.
We were in town for a volleyball tournament and the hotel also hosted a wedding, so it was very busy. They only had one person available for checking in and handling any customer service. The person had to leave a few times, because the key cards were not working properly. We had to return a few times, because our cards were not working to let us in our room. The person at the desk has overwhelmed one of the times and threw his walkie-talkie when I asked for help. The best were fine and the room temp was adjustable. The second night there was a group in another room up around 3am who we could hear so much it woke us up. The kids loved the pool room, which was very warm. I’d probably stay somewhere else next time. They need to staff up more if it’s busy.
Carrie
Carrie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Staff was friendly and helpful. There was a problem with room keys through out our stay and when checking into our room there was still dirty parts of the floor and the glasses in our room didn’t look clean like there was residue in them