We were in town for a volleyball tournament and the hotel also hosted a wedding, so it was very busy. They only had one person available for checking in and handling any customer service. The person had to leave a few times, because the key cards were not working properly. We had to return a few times, because our cards were not working to let us in our room. The person at the desk has overwhelmed one of the times and threw his walkie-talkie when I asked for help. The best were fine and the room temp was adjustable. The second night there was a group in another room up around 3am who we could hear so much it woke us up. The kids loved the pool room, which was very warm. I’d probably stay somewhere else next time. They need to staff up more if it’s busy.
Carrie
Carrie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Staff was friendly and helpful. There was a problem with room keys through out our stay and when checking into our room there was still dirty parts of the floor and the glasses in our room didn’t look clean like there was residue in them
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Clean efficient and helpful front desk.
Ross
Ross,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Brad
Brad,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Katherine
Katherine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Great views and atmosphere. Very clean nice and peaceful.
Jamar
Jamar,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Jose
Jose,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Sara
Sara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Marcia
Marcia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Cayla
Cayla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 6 日
sean
sean,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 26 日
Donna
Donna,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 20 日
Overall, we got a good deal on the room and were pleased with the our stay; however, we did experience some problems.
- We paid the $8 to add on breakfast but it was difficult to confirm the purchase. The $8 fee isn’t included on the receipt. The front desk didn’t confirm at check in so we could obtain our breakfast vouchers.
-Guests are required to pay for parking but this is not advertised.
-Parking is horrendous. Parking spaces are VERY small.
- Night staff did not have a good handle on guests when inconvenienced. One overnight front desk staff person was very rude, allowed people to jump ahead of others in the long line and was not willing to help.
-When the key cards stoped working, none of the other staff offered to help. We seen staff sitting around on their phones.
- the hotel overall was very clean, rooms were nice and the Bistro day staff were amazing!
Lenn
Lenn,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Maria A.
Maria A.,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Raymond
Raymond,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 30 日
Easy check in but they didn’t say anything about a fee to park in the garage and then charged my card for it. Other than that it was a good experience
Chasity
Chasity,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Kari
Kari,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 29 日
Loved the view from my hotel room and loved how friendly the check in and check out staff was. It was quick and easy will definitely be coming again.