When we booked, the hotel had great reviews overall. Within a month of our trip, however, we saw a lot of negative reviews, and I understand why. The beds and sheets are uncomfortable, and the floors in the room were dirty. Day two of being there we found a roach in our room- we didn’t want to make a big deal, thinking it could be a fluke. So we told the front desk and asked for a deep clean of the room. All they did was make the bed (with the same sheets, not new ones) and give us fresh towels. Didn’t even vacuum. We checked the room and didn’t see any other bugs, so we figured we would give it another shot. The night before we left a huge roach ran across the floor while we were packing- that was the final straw. We checked out and tried reaching out to management- surprise surprise, we never heard back.
The plus sides of the hotel are the easy beach access and the tiki bar. Those were great.
We are thoroughly disappointed with managements lack of response to ROACHES IN THE HOTEL. They seem unbothered. Unless they make some major changes I would not stay here.