We stay in Ottawa a couple times a year and this has been our go-to hotel for a few years now - we love the fitness centre, the breakfast, the ‘breakfast lady’ who is without fail there every time we visit, the beds, the rooms, the extra counter, sink and fridge. It’s a whole package. Friendly people who clearly care about your stay as well. Only one small improvement for us would be the pillows but pillow-comfort is a constant issue for us wherever we go (always too big and too soft - and I think we’re in the minority on this one).