Overall we had a great stay at the Gem Fitzrovia, though there were a few things I didn’t love.
We arrived after landing, about two hours early, and were hoping to leave our bags via the bag storage service. However, upon arrival we were told they have no space and that we would have to wait in the lobby until our room became available. That was kind of a bummer since we had lunch reservations and plans. The reception was nice enough to offer us drinks while we waited though, which was nice. We waited in the lobby for about two hours and uber eats lunch until they were able to check us in a little early. So that was a plus.
We got the triple room, and while it was nicer it was a bit on the small side. Which was surprising considering the minimal amenities.