Was not told about all the construction the pool was under construction the room was on the other side of the park toilet clogged needed wash clothes took over 2 hours for wash clothes and for the toilet to be unclogged parking was horrible due to construction there were hidden fees once I got to property I was charged 73.00 a night resort fee the one pool that was open ended up closing 2xs due to fighting and people way to intoxicated I would never go here again!
Brandi
Brandi,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
We had an unfortunate experience for my daughter’s 4th birthday. The walls were thin we could hear outside noise anytime we were in our room. The lack of staff made some of the slides closed on the park. Several staff didn’t speak English. My family’s room had plumbing issues the entire stay. Half of the arcade games didn’t work. The all you can eat breakfast was gross. The AC in the market place was broken. On top of a very heavy crowd by the pools, a little boy almost drowned and died. Thankful for the life guard who saved him! Will NOT be staying here again.
Amanda
Amanda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
The stay was great and so much to do there without going somewhere else. Everyone friendly and helpful.
Secundia
Secundia,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
The room was perfect for our 3kids and husband and I. We really enjoyed our stay and water park was a lot of fun!
Emily
Emily,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
The room fine but shows wear and tear and the staff was friendly but the water park is not in operation, only the pool. The hotel blasted music on loudspeakers until 10pm and the pool was overcrowded, children were running, diving and getting hurt and the lifeguards did nothing. My daughter also lost a doll at the hotel and by chance we found it in a dumpster. I would not stay here again.
Erica
Erica,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 15 日
The hotel was under construction and no one was notified. There was no easy way to get to the marketplace or pool except walking on the busy road. It took three calls at 9:00pm to get someone to fix the fire alarm. We were on the fifth floor and the elevator stopped working.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Kaiyla
Kaiyla,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Weekend getaway with the kids
The hotel was great for families. The rooms were big and clean. We came for the pool and water, slides that did not disappoint. The grounds could have been much cleaner and some of the staff (particularly at the pool) could have been friendlier.
Sheila
Sheila,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 13 日
It was okey. The elevator was not working and the front desk said it should be done by end of the day but never been fixed so ot was really hard to use the other elevator which was far away from our room, especially with infant and kids
Zahurul
Zahurul,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Had a great stay, our third stay this year!
Joshua
Joshua,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
This location had not smart TV's and we had a bathtoom.in out unit that was not.allpwing water to drain. I called yhe fromt desk most of the night and no one answered. Reason for not going down to fri t desk. Front dest was a couple of building over to get too. I di explain the next morning as I was going to breakfast what was going on with 1252 adnthank GOD we had someonelse connected to my room þ
Paulette
Paulette,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Nice place. Staff needs to work on keeping the food court clean.
Audrey
Audrey,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Amazing there a receptionist at guest services name started with an A believe it was allie or Something like that. She was amazing and went above and beyond for us.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 11 日
It was very run down, and the room smelled weird upon arrival. Could only get AC down to 69/70 degrees. Shower pressure was very weak, and water temperature was luke warm at its max most of the time. The shower fan also was caked with dust and who knows what else. There was a weird substance in the towel holder cabinet. Pretty comfortable bed.
Scott
Scott,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Marcos
Marcos,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 8 日
Fue bien!! Pero en el check in me cobraron $170 por parking y Resort, cuando debía estar incluido en la reservación
Zenia
Zenia,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 6 日
Pretty bad
Nobody ever came to clean the room for 4 days. Our trashes were overflowing. They ran out of pool towels so we had to use our room towels. Requested new towels and they sent up sheets. Multiple broken elevators and ice makers. Tried 3 coffee machines and they all produced basically water.
Laura
Laura,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 4 日
Cockroach infested
Customer service is fine. Rooms were very nice but musty and I woke up with a cockroach crawling all over me. See picture I manger to get.
Holly
Holly,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 3 日
I never stay again here. I booked for 2 nights with an total amount of $573 nights and I had to left earlier so I just slept for 1 night but I pay a complete amount for the 2 nights with no problem. But after I pay they charge me another amount of $355 for supposedly by mistake, I called and they only refunded me $200 the rest of the money they keep saying that they can’t refund me more than that, the real reason they never give a good reason.
Lisette
Lisette,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
We stayed for 2 nights for some fun down time between Disney fun !! Would stay again, it was clean, the beds were VERY comfortable and the kids had a BLAST! Plenty to do and eat! Fun activities, yummy treats!