I had a very disappointing stay at this hotel. The property is currently under renovation, which was not communicated in advance. The rooms are extremely small and the overall condition of the hotel feels outdated and neglected. Despite being advertised, there were no Minis available, which added to the frustration. Overall, this was a terrible experience and I do not plan on staying here again.
Theodore
Theodore,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Hannah Victoria
Hannah Victoria,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 1 日
Mikayla
Mikayla,5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 1 日
Robert
Robert,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Roxana
Roxana,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Elizabeth
Elizabeth,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Kayun
Kayun,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
It was goog the room looked bigger in the pics but is ok .. very cleaned and the staff nice .. the ONLY THING that we were NOT ok with is having to pay for parking (we did not see that theres was a charge for it in none of the descriptions ) othere then that .. it was really nice
Liza
Liza,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 26 日
ROBERTO
ROBERTO,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Erika
Erika,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
Not bad. Good experience over all you get what you pay for thought.
OSCAR
OSCAR,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
Juliano jose
Juliano jose,5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 24 日
Needs a makeover and a good cleaning!
I am not a picky traveler, but this place needs to remove or update the carpet in the rooms. It turned our feet grey. Then when we first got to the room the top bunk bed was covered in long black hairs. Not one or two...like 6. It was gross and when I called the desk to tell them they didnt even remove the bedding, they just threw a bag of blankets in the room and left. The pool area should really have a crew member picking up trash and tidying up, by 4 pm there was trash and water bottles everywhere and clumps of hair floating in the kiddie pool. All of the lounge chairs are covered with mildew spots/stains. Our king bed was SO hard. I would've slept better in my car lol.
Briana Tompa
Briana Tompa,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Janine
Janine,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 24 日
Not worth the price or headache
Different not as advertised, be prepaired to drive around the whole property to get to check in which is in the center of the "market place/mall" and good luck finding parking to check in as the parking lot is a mess due to construction of the new water slide and surfing area where the old pool is located. Also bring small luggage as walk ways between the hand rails and walls does not accommodate the cleaning staff carts and passing guests. We booked a room for 6 and only had bedding and pillows for 4, when we requested the bedding and pillows at 9pm it was after 10:30pm when we received the blankets but no pillows. The next morning went to guest services and was told they had a truck coming in with them and never showed up with any even after we called down at 3pm to make sure they didnt forget. There was poo poo on the back side of the bathroom door, the outlets to charge phone in the double single beds are behind the mattresses so went behind the tv to find recepticles sticking outside the box in what should have been in wall plaster rings, pool area was so over crowded there were no extra seats or lounge benches even with the pool fill to the brim with people and the water was actually brown. Not handicap friendly as you have to walk around the perimeter due to all the construction. The elevators are slow and hot with no ventilation. After the "resort" fees and parking fees we could have chosen a much better place.
Odious
Odious,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 23 日
Terrible stay
The room itself was decent looking but we encountered bugs (cockroach, ant in middle of "clean" bath towels) in our room and had to leave early. Everything else was terrible. Nowhere when booking was it disclosed that the property is under major construction. There were construction vehicles and tubes everywhere, taking up numerous parking spots and making it hard to even find parking. It was an eyesore. The property exterior was poorly kept. Several lights inside the room also weren't working. Do not recommend.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 23 日
horrible
It was horrible we had a dirty room the pull was filthy. we requested a refund and left that night. Its been two weeks and I still dont have my refund.
Jonathan
Jonathan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
They was building a new water park right outside our room. We didn’t find out til we got to the hotel and we have to park in the side of the road
Jessica
Jessica,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
Spent all money on food
It was ok but I think the food is just a little ridiculous price of food