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Hacienda Xcanatun, Angsana Heritage Collection

5.0 star property
Luxury hotel with spa, near GNP Insurance Forum

Choose dates to view prices

Surrounded by the natural beauty of Yucatán, Hacienda Xcanatun, Angsana Heritage Collection offers a tranquil retreat. Relax with aromatherapy or rejuvenate with a body treatment at Angsana Spa. Enjoy local cuisine at one of two on-site restaurants and unwind in the garden.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Fitness center
  • Pool bar
  • Swim-up bar
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is CNY1,136
CNY1,482 total
includes taxes & fees
Apr 13 - Apr 14

Why we love this property

Spa indulgence
The full-service spa offers aromatherapy, body treatments, and Thai massages daily. A fitness room and garden complete this hotel's wellness journey.
Colonial luxury design
This Colonial-style luxury hotel boasts well-curated gardens. The architectural elements impart a timeless charm, perfect for an elegant getaway.
Dining paradise
Indulge in local flavors at 2 restaurants serving breakfast and 2 trendy bars. This hotel also offers intimate private dining options for couples.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Kij Master Suite - King

Kij Master Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Kij Master Suite - King

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sayab Governor Suite - King

Sayab Governor Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Sayab Governor Suite - King

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 129 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Yaab Ambassador Suite - King

Yaab Ambassador Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Yaab Ambassador Suite - King

  • Garden view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Xcanatun Pool Suite

Xcanatun Pool Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Xcanatun Pool Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 189 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - King

Naj Junior Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Naj Junior Suite - King

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - Double

Naj Junior Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Naj Junior Suite - Double

9.6 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Itza Plunge Pool Suite - King

Itza Plunge Pool Suite - King | View from room

Itza Plunge Pool Suite - King

9.2 out of 10
Wonderful
(5 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior
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9.2 out of 10, Wonderful, 1,211 reviews
The price is CNY954
CNY1,150 total
includes taxes & fees
Mar 31 - Apr 1
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About the neighborhood

Map
Calle 20 s/n, Mérida, YUC, 97302

What's nearby

  • GNP Insurance Forum - 2 min drive - 2.2 km
  • La Isla Mérida Cabo Norte - 6 min drive - 5.0 km
  • Yucatán Siglo XXI Convention Center - 7 min drive - 5.8 km
  • Paseo de Montejo - 8 min drive - 6.5 km
  • Progreso Beach - 18 min drive - 29.5 km

Getting around

  • Mérida International Airport (MID) - 32 min drive
  • Teya-Merida Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬16 min walk
  • Hacienda Xcanatun, Angsana Heritage Collection
  • ‪Wendy’s - ‬8 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Dunkin' Donuts - ‬4 min drive

About this property

Hacienda Xcanatun, Angsana Heritage Collection

Hacienda Xcanatun, Angsana Heritage Collection puts you just a 5-minute drive from GNP Insurance Forum and U.S. Consulate General Mérida. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 54 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Outside food is not permitted on the premises.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 22 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Visual alarms in hallways
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels
  • First-run movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Angsana Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Deposit: USD 1 per accommodation, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 27 to 40 for adults, and USD 20 to 40 for children
  • Airport shuttle service is offered for an extra charge of USD 48 per vehicle (one-way, maximum occupancy 2)

Children & extra beds

  • Rollaway beds are available for USD 64.50 per night

Pets

  • Pets are allowed for an extra charge of USD 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 7 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Hacienda Xcanatun, Angsana Heritage Collection offer free cancellation for a full refund?

Yes, Hacienda Xcanatun, Angsana Heritage Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there are 3 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of USD 30 per pet, per night. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there's free valet parking.

Is airport shuttle service offered by Hacienda Xcanatun, Angsana Heritage Collection?

Yes, an airport shuttle is available. The charge is USD 48 per vehicle one-way.

What are the check-in and check-out times at Hacienda Xcanatun, Angsana Heritage Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hacienda Xcanatun, Angsana Heritage Collection?

No, this hotel doesn't have a casino, but Juega Juega Casino (5-min drive) and Diamonds Casino (9-min drive) are both nearby.

What is there to do at Hacienda Xcanatun, Angsana Heritage Collection and nearby?

Hacienda Xcanatun, Angsana Heritage Collection has 3 outdoor pools, 2 bars, and a spa, as well as a fitness center, a picnic area, and a garden.

Are there restaurants at or near Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there are 2 onsite restaurants.

Does Hacienda Xcanatun, Angsana Heritage Collection have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

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Reviews

Hacienda Xcanatun, Angsana Heritage Collection Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was exceptional, beautiful, and fantastic, with great bars and perfect water temperature. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
Food
Breakfast
Cities
Ambience
Bathroom
Accomodation Type
History

Reviews

Verified

10/10 Exceptional

Absolutely everything about this property stood out.
sjoerd, 3-night trip
Verified

10/10 Exceptional

Really enjoyed our stay here.
Leah, 6-night trip
Verified

8/10 Very good

Beautiful sanctuary away from town, great place to relax after days of sightseeing. Waited a long time to get room at 4pm. The pool is amazing and water temperature is perfect. Food at restaurant very good. Spa is nice but very expensive
Helen, 2-night trip
Verified

10/10 Exceptional

Best hotel room I’ve ever had! From the hot tub to the fantastic bedding and the private patio… wish we could have stayed longer!
Debra, 1-night trip
Verified

2/10 Poor

A real disappointment..while rooms are ok and spacious the service is the worst in Mexico and food is juat bad.
Zvi, 6-night trip
Verified

10/10 Exceptional

Really enjoyed the ambience
Nicole, 4-night trip
Verified

10/10 Exceptional

Loved it!
Amir, 6-night trip
Verified

10/10 Exceptional

I had a very amazing stay
Frank, 2-night trip
Verified

10/10 Exceptional

Fantastic hotel that captures the beauty of Merida.
Jacobo, 2-night trip
Verified

8/10 Very good

Very friendly staff. All helpful and most bilingual. Rooms were beautiful. Property was lovely. Walkway to rooms was a bit rocky and tough to navigate in heels. lol. Would recommend and would stay there again if in the area.
Amy, 5-night trip
Verified

10/10 Exceptional

Loved staying at the hacienda it was perfect for a family trip with my 3 year old.
federica, 5-night trip
Verified

10/10 Exceptional

beautiful property and staff members, would definitely want to visit again.
AMARENDRA, 3-night trip
Verified

10/10 Exceptional

It is beautiful, loved the trees the greenery, our bed was so comfortable. Waking up to the sound of the birds and nature. Staff is great ,definitely will be coming back.
Martha, 4-night trip
Verified

4/10 Fair

The place in under construction, when i made the reservation there was no notice about this, the said to us that on Saturday there was no workers on the construction site but there was, lots of noise The food terrible , the service very poor, no one takes care of the guests is just bad service
Ricardo, 3-night trip
Verified

10/10 Exceptional

It a beautiful property with excellent service and food. Great place to stay.
Monica, 2-night trip
Verified

10/10 Exceptional

The excellence in the service
Ernesto, 5-night trip
Verified

10/10 Exceptional

My stay at Hacienda Xcanatun was phenomenal and exactly what I needed. The staff and the hospitality they provided exceeded my expectations plus the property is beautiful. I hope to return.
Pamela, 3-night trip
Verified

10/10 Exceptional

Absolutely loved this property. The staff is excellent, they all know your name immediately and no matter who is near you they are asking if we need anything and are there to assist in anyway. The property is quiet and beautiful.
Kris, 8-night trip
Verified

10/10 Exceptional

The property is a hidden gem! Beautiful and extremely good service Hopefully we’ll go back soon
Ionita, 1-night trip
Verified

10/10 Exceptional

Good deal

Very nice facilities
Jorge, 1-night trip
Verified

10/10 Exceptional

Lovely Hacienda with amazing staff. Rooms are very spacious, the pool is beautiful and dining is delicious
Brenda, 4-night trip
Verified

10/10 Exceptional

Great experience and service. The only suggestion would be to improve the restaurants wine list.
Miguel Angel, 3-night trip
Verified

10/10 Exceptional

We had a great time and definitely will be back!
Leah, 2-night trip
Verified

10/10 Exceptional

Gorgeous Hotel a Must !!!

Fantastic! Absolutely one of the best hotels I’ve stayed in Merida! Comfortable.. relaxing! And so beautiful this property is! I can not wait to return! Very soon! Food was so very delicious as well!
Leslie, 1-night trip
Verified

10/10 Exceptional

The hacienda style is beautiful
MARIELA, 4-night trip