The Hotel does need renovation to compete with newly build hotel chain. The room size is descend, but the furniture is old and has many scratch. If can do some renovation, I am sure can bring back many more customers.
YU-HAN
Hotels.com真实住客点评
6/10 好
2025 年 4 月 21 日
We stayed for a single night. Staff didn't know timings for meals/gym/breakfast. Evening meal was well below expectations for the price paid...singapore noodles with chicken (chicken was pretty much non-existent and hard at the edges, ie. microwaved). Adult lasagne was the tiniest portion for £20 and you didn't get any extra ie garlic bread so paid for chips. Childrens advertised fusilli pasta was macaroni.
Beds were hard and showers cold.
Would be happy with some form of refund or voucher as concerns raised at hotel were dismissed. Would not expect this from a Hilton.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 20 日
Mo
A bit disappointed used this hotel often but needed twin beds someone was talking and making load noises late at night
Moira
Moira,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Does what it needs to
I’ve stayed here many times so I was unhappy that changed in my plans was not accommodated on request. Poor customer service on Hilton’s behalf - I had requested to change my date and was declined.
That said, the room was clean and the breakfast service and offer much improved from previous stays.
Rooms are a little dated and never like a shower with a curtain but for the price and convenience you can’t grumble. Does feel like an uninvested Hilton though
Rebecca
Rebecca,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 8 日
Staff were great, bed was like a rock. Difficulty with sleeping.
lesley stevens
lesley stevens,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Mush improved food
I’ve stayed here before and the rooms have always been comfortable although a little chilly and I still haven’t worked out how to use the heating. The food has improved and breakfast was a real delight
Rebecca
Rebecca,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Hilton Northampton
Struggled with the wrong pizza and cold chips, and no draught beer, and main rdstaurant closed, but otherwise good
David
David,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Highly recommended
We had a great stay at this hotel last weekend. The room was clean, spacious and perfect for our family of four, giving us plenty of comfort. The staff was absolutely brilliant—friendly, helpful, and always ready to assist. Breakfast was a highlight, with a wide variety of options, including plenty for vegetarians. Overall, we were very happy with our stay and would definitely recommend it!
Jacek
Jacek,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 18 日
Rooms feel dated and no separate shower cubicle in bathrooms. The lights next to the bed don’t turn off the main lights.
The restaurant serves overpriced food which has yet to be cooked correctly. Breakfast is ok but missing a good granola/yoghurt/compote most days
Rebecca
Rebecca,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Robert
Robert,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 2 日
Sonja
Sonja,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Great stop over visiting family in the area. This hotel never disappoints
John
John,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Beautiful hotel , very clean and excellent staff.
Will stay again.
maurice
maurice,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Arrived home from Tenerife
Staff was very friendly and helpful. Breakfast was absolutely amazing.
julie
julie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 29 日
The staff were great but there are too few of them for a larger hotel. The basics like the faulty drain in the sink and very temperamental shower controls, lights that would not switch off individually (all on or all off only option) made the room feel very tired. Communal areas nice and breakfast good.
Barbara
Barbara,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 20 日
Good a
Emmanuel
Emmanuel,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 12 月 11 日
Comfortable stay.
Staff were lovely. Really friendly and helpful. Bed was comfy and slept well.
The cleaning and the finish of the room, let it down sadly. Just felt a bit grotty. The sink and taps had not been cleaned and behind the taps were green.
It was not to a very high standard but can't fault how helpful and friendly the staff were and our dog was very welcomed and was happy for a new toy.
natasha
natasha,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 11 日
Big rather soul less modern hotel close to M1. Service was very friendly but extremely slow especially check in and in the restaurant.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 6 日
Spyridon
Spyridon,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 16 日
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 14 日
It was great.stay over all, however too much noise outside our room which meant we did not get much sleep (people were arguing). Lovely breakfast, clean hotel and lovely professional staff.