可以免费取消我在湖畔克利夫兰市中心希尔顿逸林酒店及度假村的预订并获得全额退款吗？

是的，湖畔克利夫兰市中心希尔顿逸林酒店及度假村在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

湖畔克利夫兰市中心希尔顿逸林酒店及度假村是否允许携带宠物入住？

很抱歉，不允许携带宠物。

湖畔克利夫兰市中心希尔顿逸林酒店及度假村是否有停车场？

是的。自助停车收费为每晚 USD 30。

何时可在湖畔克利夫兰市中心希尔顿逸林酒店及度假村办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。退房时间为 12:00。

湖畔克利夫兰市中心希尔顿逸林酒店及度假村是否有内部娱乐场？

不，该酒店不设赌场，但杰克克利夫兰赌场（步行 17 分钟）就在附近。

在湖畔克利夫兰市中心希尔顿逸林酒店及度假村及其附近有什么游览观光项目？

您可前往24 小时健身中心进行您的日常锻炼。

湖畔克利夫兰市中心希尔顿逸林酒店及度假村店内或附近是否有餐厅？

是的，有一家店内餐厅Stadium 3 Bar and Grill。

湖畔克利夫兰市中心希尔顿逸林酒店及度假村周边区域环境如何？

湖畔克利夫兰市中心希尔顿逸林酒店及度假村位于克利夫兰市中心，仅需 10 分钟步行可至克里夫兰湖滨站，8 分钟步行可至摇滚名人堂。旅客们对于该酒店的优越地理位置予以强烈好评。

克里夫兰湖畔克利夫兰市中心希尔顿逸林酒店及度假村住宿优惠| Hotels.com 好订网

Q: 湖畔克利夫兰市中心希尔顿逸林酒店及度假村是否允许携带宠物入住？

很抱歉，不允许携带宠物。

6/10 好

2025 年 10 月 31 日

The hallway smelled like mold

Robin，2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 29 日

Room wasn’t fully clean, tub was dirty and didn’t drain, when I said something they did nothing about it

Layla，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 23 日

AARON，4 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 22 日

Very old building, poor condition, worn out, a bit depressive feeling. Would not stay at this facility

paulo，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 22 日

Every thing was great

Renee，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 22 日

Very disappointing from the start of check in. I booked TWO rooms adjoining. One room was on the 6th floor and the other one was on the 9th floor. the rooms were clean but the hallways stunk from the time the elevator door opened till we got in the room. Front desk person told that I can't probably get adjoining rooms because I used a THIRD PARTY booking company and not booking thru them. I told him that this was dead wrong because what if I would have little kids with me . what a joke

Charles，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 21 日

Halls were wet, smelled horrible in the halls

Ryan，2 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 20 日

Clean room, very helpful and professional staff.

Booker，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 20 日

This hotel looked nothing like the pictures. It felt run-down, and there was a water leak in the hallway. The entire floor we stayed on smelled of mold. The room itself was dusty (a bit of extra cleaning wouldn’t hurt). At check-in, the receptionist showed little enthusiasm, no smile, and barely made eye contact. We also didn’t receive the breakfast coupon and had to ask for it the following day. The only positive experience was the breakfast, which was good, and the polite and friendly lady working in the breakfast area.

Natasha，1 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 20 日

Needs updated

The room was clean, but the entire place needs an update, from the bar stools to the stench in the hallways on the 6 th floor. Not what I expected from a Doubletree. Stayed there bc of the location to the R & R Hall of Fame.

Brenda，3 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 18 日

Macio，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 14 日

Hotel is old and shopworn. Badly in need of renovation. Staff was great.

John，2 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 14 日

The lady at the front desk was very nice the guys who I’m going to assume is maintenance not friendly at all very out of date

Milissa，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 12 日

Room was comfortable and clean. The staff were friendly and accommodating. It’s close to the things I want to do. I have stayed here before and will stay here again.

Monica，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 11 日

Deion，1 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 9 日

This is my 3rd stay and I’ll probably be back! First …. the staff is great!! But the hotel is not in the best shape. We’ve had toilet issues twice and had to switch rooms the last stay. Fixtures and carpet are old and worn in the room. Beds are comfy and you can’t beat the location …. everything in walking distance! It’s a no frills kinda place with a friendly and attentive staff!

Kimberly，2 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 7 日

Bedding had stains on comforter looked like blood. Bed was springy and uncomfortable garage elevators were out of service. Furniture in room had what appeared as a stain. Bathroom was not the cleanest.

Mike，1 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 7 日

Great room great location

Mycole，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 6 日

Very nice

Damilla，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 6 日

Disgusting and filthy. Main lobby was dirty old worn furniture. Carpet was so threadbare it had long rips. Worst part was my brother in law went in the lobby bathroom. One stall had feces on the floor, walls and commode. Another was taped shut and out of order and the third was full of stool and paper and would not flush. We brought this issue to the desk staff and over an hour later it had not been cleaned. We notified the front desk again. The third time we reported this issue we were told the housekeeper was “busy” Upon entering garage was filthy and the elevator was broken which required you to carry your luggage down a nasty stairway. The main entry had trash overflowing in the outside can, area was nasty and doors and window look like they hadn’t been washed in a long time. The hallway carpets had huge stains. This hotel is in need of refurbishing and a staff that is attentive.

Patti，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 6 日

Check-in person was not so friendly my stay was ok what I enjoyed the most was your breakfast and dinner at the restaurant now that was good and the service was excellent

Marsha，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 6 日

Eric，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 5 日

When we checked in there was a dirty tissue on the floor. When we went to bed we noticed the toilet sounding like it was flushing about every thirty minutes. It was very loud and woke us up many times. We told the front desk and when we followed up later they just moved our room to ensure it wouldn’t happen again. The new room wasn’t better, the toilet overflowed when used in the middle of the night. When we told the front desk no discount was offered. A hotel room should include a working restroom. The elevator in the garage was broken and several stalls in each lobby restroom were out of order. The staff was cert nice and friendly however the hotel is in need of much plumbing work. We will not stay here again.

Michael，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 5 日

This was one of the dirtiest hotels at this price that I’ve ever stayed in. From the start, the parking garage was littered with trash and other debris and elevators weren’t working. The front desk staff was truly apathetic and did not offer us the cookies that others in our party were offered. Everytime we left or entered the hotel the front desk staff was on their phones and did not greet us. We would get a “hey” with no eye contact if we were lucky. The hallways were filthy. We stayed two nights and there was trash outside the rooms that was there the entire time. I never saw a cleaning staff member. There were large stains on the carpet outside the elevators. There was actual poop smeared in the men’s room in the lobby. Front desk staff said they would take care of it, but did not. The shuttle driver only answered some of the people in our party when we called for a ride. They refunded the $30 per night parking when they complained. The desk in our room seemed about ready to collapse. The room was relatively clean and comfortable. It was quiet and we were able to sleep well. It was conveniently located about a 10-15 minute walk from the rock and roll hall of fame and other downtown attractions like jack casino and rocket arena. I would probably choose a different hotel for our next stay.

Philip，2 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 5 日

The hotel overall is rundown and needs to be renovated. The entry is filthy outside with overflowing trash, dirty widows and doors. The lobby furniture is wore out and dirty. The carpet in the lobby is so threadbare it has rips and is dirty. The hallway carpets have huge stains. The front desk staff were not responsive when we repeatedly reported the lobby men’s room had feces smeared on the toilet, floor and walls in one stall, another was out of order. After reporting this my brother went in an hour and a half later and it was not cleaned. He went the front desk and was told the housekeeper was “busy”. He went in again hours later and someone had somewhat cleaned the mess but now very well.

Patti，2 晚家庭旅行

Hotels.com真实住客点评

湖畔克利夫兰市中心希尔顿逸林酒店及度假村

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湖畔克利夫兰市中心希尔顿逸林酒店及度假村

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