Arrived at 5:30pm and was asked to wait two hours for a room. There were already several people waiting for rooms and I knew it would be hours, not two hours. The front desk area was very dirty a good indication that the rooms would be as well. We decided this hotel wasn’t for us so we canceled and left to find another hotel.
Charles
Charles,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 18 日
Hotel needs major renovation and a cleaning crew
When we arrived the room was disgusting. It was so dirty and the furnishings were is terrible condition. We only stayed one night because of the hotel conditions we advised the front desk how terrible it was and the reaction was just an okay. Customer service poor. Room quality poor hotel as a whole horrible
Daryle
Daryle,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 14 日
CC Plaza not what it used to be.
Staying in KC near the Country Club Plaza for convenience of access to business and family events. The Plaza is not what it used to be. This facility has a significant population of temporary housing for displaced folks who are struggling in life. The room was dirty, broken, not fully furnished, and the floors sloped quite a bit. The front desk was friendly, and early check in was available for a reasonable fee. There are still some fun things to do in the area. However, this area is very much in decline.
Bruce
Bruce,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 12 日
Meh... average stay
The bed was comfortable and the AC worked great. The shower was also flowing well. Furnishings and appliances were very dated and even moldy in places. We were able to check in early, which I appreciated. Every morning, however, we had to walk through a gauntlet of smokers sitting on the steps and hovering around the parking lot. Somewhat unsettling.
Domonic J
Domonic J,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Lorine
Lorine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Hotel was very clean and smelled clean! Customer service was friendly and helpful! My second time staying there, I would stay again! Next time I’ll have to ask for a room that’s closer to the elevator ! I was all the way to then end of the hall and with bad knees it was a struggle for me!! Otherwise a pretty nice hotel for the room price!
Gwen
Gwen,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 14 日
Worst experience
This was by far the worst experience I’ve ever had at a hotel. There was about 6 people waiting when I arrived to check in. There was no one at the desk to help. Once someone showed up to the desk , we were told the system was down and was not given a key to our room. Having the front desk person have to personally unlock the door for you every time you left your room…there were homeless sitting on the floors in the hallway upon exiting the elevator. Our room was non-smoking & smelled like 20 years of smoke & like homeless were living there. There was no daily cleaning. Early in the morning we had some random person (not a worker) knocking on our door for about 5 mins before walking away. (We didn’t open the door)
Overall was the worst experience I’ve ever had with a hotel.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Andrea
Andrea,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Eric
Eric,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 15 日
Common areas reeked of weed. Uncomfortable.
Merri
Merri,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 14 日
the bedroom smelled very bad
Wendy
Wendy,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 31 日
Christopher
Christopher,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Mychal
Mychal,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 17 日
David
David,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 17 日
Too much to say not pleased seen a critter
Jaleen
Jaleen,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 15 日
Mary
Mary,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 10 日
Katherine
Katherine,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 9 日
Katherine
Katherine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Easy to check in and quite
Dee
Dee,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
This place is filthy
Shannay
Shannay,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 24 日
It was cheap and had a bed. Not anything to call home about, but not the worst either....
heather
heather,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 18 日
Room was dirty, floor was not swept, under the bed not clean, bathroom was not stocked and when asked for things was told needed to buy my own. Vending machines were located in one places on the whole property which seemed a miles walk from my room and only had a couple choices and only accepted tap. Lights by bed were faulty and wires wrapped in duck tape. Spotted a baby roach in the restroom when using it. Overall I was not impressed at all and glad I only booked one night