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Hôtel Le Donjon - Coeur de la Cité Médiévale

4.0 star property
Hotel with restaurant, near Aude Gate

Choose dates to view prices

When you stay at Hôtel Le Donjon - Coeur de la Cité Médiévale, you'll be in a fantastic location, just a 5-minute walk from Aude Gate and School Museum. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Château Comtal and Narbonnaise Gate are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY770
CNY896 total
includes taxes & fees
Apr 8 - Apr 9

Why we love this property

Foodie paradise
This hotel entices taste buds with its restaurant and bar. The buffet breakfast kicks off mornings with delicious options for every palate.
Minibar in every room
Midnight cravings call for a minibar raid. These thoughtfully decorated guestrooms provide the perfect backdrop for a stylish getaway.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room

Classic Room | Minibar, in-room safe, individually decorated, desk

Classic Room

9.4 out of 10
Exceptional
(13 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, desk

Superior Double Room

8.8 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, desk

Superior Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Minibar, in-room safe, individually decorated, desk

Superior Triple Room

9.4 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, individually decorated, desk

Family Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, desk

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

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  • Parking available
  • Free WiFi
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9.6 out of 10, Exceptional, 1,003 reviews
The price is CNY509
CNY599 total
includes taxes & fees
Mar 29 - Mar 30
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About the neighborhood

Map
2 Rue du Comte Roger, Carcassonne, Aude, 11000

What's nearby

  • Historic Fortified City of Carcassonne - 1 min walk - 0.0 km
  • Aude Gate - 2 min walk - 0.2 km
  • Narbonnaise Gate - 2 min walk - 0.2 km
  • Theatre Jean Deschamps - 3 min walk - 0.3 km
  • Château Comtal - 3 min walk - 0.3 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Blagnac Airport (TLS) - 69 min drive
  • Castres (DCM-Mazamet) - 71 min drive
  • Couffoulens Station - 10 min drive
  • Pomas Station - 18 min drive
  • Carcassonne Station - 25 min walk

Restaurants

  • ‪La Taverne du Chateau - ‬1 min walk
  • ‪Comte Roger - ‬1 min walk
  • ‪Bar Restaurant le Sénéchal - ‬1 min walk
  • ‪Le Trouvère - ‬1 min walk
  • ‪La Girouette - ‬1 min walk

About this property

Hôtel Le Donjon - Coeur de la Cité Médiévale

When you stay at Hôtel Le Donjon - Coeur de la Cité Médiévale, you'll be in a fantastic location, just a 5-minute walk from Aude Gate and School Museum. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Château Comtal and Narbonnaise Gate are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite valet parking (EUR 24 per night; includes in/out privileges)
    • Limited valet parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Banquet hall

Room amenities

Be entertained

  • 23-inch TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Brasserie Le Donjon - Onsite brasserie.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Uncovered valet parking costs EUR 24 per night with in/out privileges

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number FR39326379401

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Best Western Donjon
Best Western Donjon Carcassonne
Best Western Donjon Hotel
Best Western Donjon Hotel Carcassonne
Best Western Carcassonne
Best Western Hotel Carcassonne
Carcassonne Best Western
Best Western Donjon Remparts Hotel Carcassonne
Best Western Donjon Remparts Hotel
Best Western Donjon Remparts Carcassonne
Best Western Donjon Remparts
Best Western Le Donjon Les Remparts

Frequently asked questions

Does Hôtel Le Donjon - Coeur de la Cité Médiévale offer free cancellation for a full refund?

Yes, Hôtel Le Donjon - Coeur de la Cité Médiévale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Yes. Valet parking costs EUR 24 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM.

What is there to do at Hôtel Le Donjon - Coeur de la Cité Médiévale and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Hôtel Le Donjon - Coeur de la Cité Médiévale also has a garden.

Are there restaurants at or near Hôtel Le Donjon - Coeur de la Cité Médiévale?

Yes, there's an onsite restaurant, Brasserie Le Donjon.

What's the area around Hôtel Le Donjon - Coeur de la Cité Médiévale like?

Hôtel Le Donjon - Coeur de la Cité Médiévale is in City of Carcassonne, a short 1-minute walk from Aude Gate and 2 minutes' walk from Narbonnaise Gate. Travelers love the hotel's prime location.

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Reviews

Hôtel Le Donjon - Coeur de la Cité Médiévale Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, excellent, and well-stocked with a good variety of options. (28 reviews)
  • Parking was convenient, secure, and easily accessible with some reviewers even praising the shuttle service to the property. (16 reviews)
  • The property's shuttle service was efficient and helpful. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Parking
Bed
Lobby
View
Cities
Food

Reviews

Verified

8/10 Very good

Emplacement excellent !
Marc-Antoine, 1-night trip
Verified

10/10 Exceptional

Great hotel fabulous location. We loved our stay
Harriet, 1-night trip
Verified

8/10 Very good

Beautiful place, suite and excellent service
Axel, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel in a fantastic location. Friendly staff, great breakfast. We will be back.
Daniel, 1-night trip
Verified

10/10 Exceptional

5 stars all around.
Denis, 2-night trip
Verified

10/10 Exceptional

An absolutely magical stay. The location is incredible, like something out of a fairy tale. Staff were warm, friendly, polite and welcoming. Room was spacious and clean. Breakfasts were excellent. I went in winter so the old city was quiet at night, but there were still a couple of great restaurants open, and walking the citadel after dark with nobody around is a breathtaking experience. Can't wait to return!
Christopher, 5-night trip
Verified

10/10 Exceptional

Excelent Hotel.. the staff is very nice and helpful. Great options for food around the hotel
Jorge, 2-night trip
Verified

10/10 Exceptional

Perfect location
David, 2-night trip
Verified

10/10 Exceptional

despite being the middle of winter, the staff were attentive and the location was lovely, very Christmassy. Room was great.
Jackie, 2-night trip
Verified

10/10 Exceptional

Perfect to stay inside the old city!
Alma, 2-night trip
Verified

10/10 Exceptional

Great location!
Hugh, 2-night trip
Verified

10/10 Exceptional

Very nice hotel near Barcelona cathedral. Great staff. Nice bar. Walkable.
robin, 2-night trip
Verified

10/10 Exceptional

A beautiful location in the fortress walls! I loved staying at this hotel, staff friendly and breakfast was delicious!
Ann, 3-night trip
Verified

10/10 Exceptional

Lovely hotel in the perfect location.
Samantha, 1-night trip
Verified

10/10 Exceptional

Beautiful courtyard and excellent location. Very friendly staff and would absolutely stay here again.
Nicholas, 1-night trip
Verified

8/10 Very good

Good location
Dale, 1-night trip
Verified

10/10 Exceptional

Great staff at the Restaurant
Gabriel Alejandro, 1-night trip
Verified

10/10 Exceptional

Loved the inside the walls stay here. Views from the windows were so picturesque!
Holly, 2-night trip
Verified

10/10 Exceptional

Wonderful and friendly check in. Exceptional air conditioning, which is so rare in Europe. Great hotel, would absolutely stay here again.
Nerelyn Lavell, 1-night trip
Verified

8/10 Very good

Really comfortable room in the heart of the old city
Peter, 1-night trip
Verified

10/10 Exceptional

Lovely garden, delicious breakfast and very helpful staff
Rosalind, 1-night trip
Verified

10/10 Exceptional

What a wonderful location to escape from everything for a few days!
2-night trip
Verified

10/10 Exceptional

Unique hotel in the old cute-quaint, comfortable-enjoyed our stay
Jonathan, 2-night trip
Verified

10/10 Exceptional

Very helpful and friendly staff. Room was clean, comfortable and spacious. Wonderful shower.
Bonnie, 2-night trip
Verified

10/10 Exceptional

Amazing location
Matthew, 2-night trip