I chose this hotel bc I've had great experiences w Marriott—all brands/ levels. Despite stellar reviews for this particular one, I was sorely disappointed. The room was “pretty clean” but the room felt so gloomy and blah. The telephone for our room didn’t work, I kept getting “this extension cannot be reached” for every button I dialed. I finally had to look up the hotel number and call the front desk to get more towels delivered to the room while juggling kids in the bathroom. The walls are paper thin, we heard conversations on both sides of the room and my kids couldn’t sleep until almost midnight. Lo and behold 4:30am the person in the room above us started walking around (which they absolutely should be able to do) but we heard every creak from each footstep, every flush, and could even time exactly how long they were in the shower. Unreal that a Courtyard Marriott would have such thin floors and walls.
The things we liked were (most) of the staff—very friendly except for a couple that couldn’t be bothered to give more than one word answers. The location of was also in a good, quiet area which made me feel safe while traveling w kids and was close to Legoland. For the $300+ price tag however, will not be returning for a bare bones experience.