For a $400 suite with two bedrooms and two king size beds, we had a nice location on the corner of the building on the top floor. Suite was spacious, kitchen was small.
The refrigerator door opened awkwardly where it was hard to squeeze through the tiny walkway to the wall to grab things in the refrigerator.
There was no dish soap because we were expected to just throw everything into the dishwasher.
Upon arriving, one of the toilets in the bedroom was broken and running water constantly, which made a loud sound every couple minutes. This would have disturbed my sleep.
Toward the middle of the night, I decided to turn on the air conditioner, The unit & thermostat was broken was broken. It was very warm and hot being that we were on the 7th floor.
called front desk in the middle of the night but maintenance would not be there until morning.
This meant that I would lose sleep.
The floors / carpets were dirty and seemed like they were not shampooed or cleaned properly.
After walking on the carpet barefoot, my feet were very black so I went to go wash my feet.
Another hour later my feet became black again so then I realize it was the carpet that was very dirty.
The toilet in the other bedroom stunk of urine. I had to use my bleach to clean around the area to get rid of the smell.
Overall, for a $400+ room on a Thursday night, this suite was very disappointing. Customer service however, was accommodating and superb.
AND I still had to pay for parking there