We had a 2 night stay and on the first morning one of the staff members walked into our room with out knocking. My wife and I were both shocked because I was was just about to feed out infant daughter. Parking was hard to find granted it was memorial weekend.
Kevin
2 晚家庭旅行
10/10
Very welcoming and friendly staff upon check-in. Everything explained thoroughly - i.e. the parking garage.
Rooms were great.
Ted
1 晚家庭旅行
6/10
Megan
3 晚行程
4/10
Location is great.walking distance to Dianeyland
Room are outdated and old smell in the rooms.
Judith
2 晚家庭旅行
6/10
José Alfonso
2 晚行程
10/10
Really enjoyed my stay at portofino. Really nice room very roomie and clean.close walk to Disneyland. would definitely stay here again.
Pricilla
2 晚行程
10/10
Clean room and good service from employees
真实旅客
2 晚家庭旅行
8/10
The front desk service was amazing and so helpful. Needed a pack and play for my grand daughter to take a nap, and it was there when we needed it!
Parking was crazy because they were trimming palm trees - but, what can you do.
Lance
2 晚行程
10/10
I have stayed here multiple times and each time has been great and I always feel accommodated by the staff there. They are always very helpful and friendly and should be given a round of applause for all the hard work they do to make sure guests like me have a great stay!
T.J.
3 晚行程
10/10
Alejandrina
3 晚结伴旅行
10/10
Estevan
1 晚家庭旅行
8/10
Rachel
1 晚家庭旅行
10/10
Camila
2 晚行程
8/10
We pretty much just slept in the room and didn't have much other time to experience anything but the front desk staff was friendly and I love that we could check out and leave our items while we played at the park.
Jessica
1 晚结伴旅行
10/10
Lainie
1 晚家庭旅行
8/10
We came here for our first Disneyland trip with our toddler. We’ve stayed at this place 4 years ago and had a good experience so decided to come back.
Our stay was good, hotel was expected just like our first time. Hotel room was a little outdated, carpet close to the bathroom had stains, TV was definitely outdated (but we didn’t really use it since we’ve been out all days both days), bath tub was outdated as well. The amenities said they had a microwave and fridge. There was a fridge but no microwave in the room. It wasn’t a problem considering they were able to let us microwave our to go food from the park at the lobby area where you check in. That was nice. Overall it was a good stay. I’d stay again but hoping they would consider remodeling or at least take care of the carpet stains.
Debbie
2 晚家庭旅行
10/10
Jolissa
2 晚行程
10/10
Aron
7 晚家庭旅行
2/10
We booked the family suite for our Disneyland vacation based on the location, cost, and separate space. We traveled to Anaheim and have stayed at a lot of hotels near Disneyland. It’s obvious that this is an old hotel, but overall it seemed okay at first. The day we checked out, we found a bed bug and for us that ruined this hotel forever. No second chances. We spent so much time when we got home doing a deep clean of all of our things to ensure we didn’t bring any of them home. So disgusting.
真实旅客
3 晚家庭旅行
6/10
Suzanne
1 晚家庭旅行
8/10
We had a party of 6 and only had 4 bath towels and 2 hand towels in the room. They no longer offer washcloths. I tried calling the front desk, no answer and voice mail was full. Went to the office and was told they will deliver more to our room while we were gone. Got back around 11pm no towels. I had to go get them myself the next morning. Also, no pillows for the sleeper sofa. Everything else was good.