Bad service, inoperable toilet, noisy neighbors. AC as loud as a freight train. This is supposed to be a new hotel?
Thomas
Thomas,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Steve
Steve,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 25 日
wayne
wayne,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 18 日
Ralph
Ralph,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 25 日
Adequate, but don't expect much more
The rooms are bare bones, no coffee maker (although its available if you want to get dressed to go downstairs). The breakfast buffet is adequate. Minimal wall sound insulation, you can hear alot of noise and activity in the halls and above if you happen to have noisy guests above your room. For the price, its OK but not what I would consider a "Hilton" experience.
Stacey
Stacey,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 20 日
Stewart
Stewart,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 19 日
Lousy Hilton TRU Stay (West Phoenix)
Lots of trash was present in common areas outside elevators on multiple floors and never picked up for days. I had to complain to front desk on 2 days.
Breakfast was mediocre at best - rubbed scrambled eggs, tasteless sausage patties, poor bagels and English muffins, weak juice and weak coffee - for a new hotel = lousy (STAY ELSEWHERE). Also, no coffee in rooms.
Peter
Peter,5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 13 日
small rooms
Overall property is nice. Standard room we had was pretty small. You had to share parking with nearby restaurants so kind of a hassle.
kevin
kevin,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Luke
Luke,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Sean
Sean,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Maria
Maria,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 30 日
Leticia
Leticia,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 27 日
Cory Lee
Cory Lee,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Cynthia
Cynthia,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 23 日
Not great
Felt very much like a college dorm room. There was no dresser to put clothes and then that made unpacking everyday and repacking a pain in such a small room.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 16 日
James
James,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 15 日
OK, Where do I start?
No seat on the toilet.
No Wifi.
Elevators? Sometimes working, sometimes not.
Coffee grinds in the coffee.
No loading / unloading zone. I could go on…
Richard A
Richard A,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
I was very happy with the accomodations.
Reginald
Reginald,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 5 日
Landon
Landon,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 3 日
Oluwasegun
Oluwasegun,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
This was my second stay here and I'm still impressed by the cleanliness of the room.
Grant
Grant,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
I stay at this property once a month. I keep coming back because I feel safe and the staff is great. However, my only complaint is the soap and shampoo dispensers are always dirty with some mold. Nobody is lifting them up to clean them. This has been the same in every room. Please notify your cleaning staff!