Not too bad, it's close to the SJ airport and is close to most of the Silicon Valley companies. Great location.
Guest room wise, the room is never cleaned until I left after three nights' stay. There is no trash can in the room, which is too inconvinient. Also, it's paper thin wall and I can hear the neighbors talking loudly at nights.
真实旅客
8/10
真实旅客
6/10
Basically it's good for business trip purpose. However, the smell is pungent (not sure if it's due to refurnishing). Location is good also. Will try again next time and hope that the air in the hotel will be fresh.
真实旅客
6/10
真实旅客
6/10
Jessica
1 晚行程
10/10
Alejandra
3 晚行程
10/10
Isadore
2 晚行程
10/10
Steve
1 晚行程
10/10
Andre
1 晚行程
8/10
I was there for 13 days and there wasn’t room service they kept skipping my room , I had to ask for towels in a few ovations and for clean bedding everything else was good .
Alicia
13 晚商务旅行
6/10
The door of the room was really hatd to close, when upon of our arrival was open but later we find out why.
The microwave was not working.
The thing that I do not like is that is making you go to the lobby and ask for things, like dishes.
真实旅客
3 晚家庭旅行
6/10
When i came back to the room today there was this horrible smell theat smelled like a portapotty and a little while later the front desk person came to our room and told us that we cant use our water for an hour because there is a plumbing issue. I feel like we should have had a warning way before right now now i cant even use the bathroom this sucks
Michelle
1 晚家庭旅行
4/10
Day 1: already had notified of late arrival- took long for someone to attend us- housekeeper finally granted us access and apologized as no one at front desk but she would be able to assist us;
Day 2: we get back to hotel after our outing and our access card was deactivated: intercom kept ringing/ no one attended to it, I kept calling the hotel phone number and to no avail. We kept waiting along another couple who was also late arrival / waiting to check in, outside the hotel in the cold until a guest granted us access. I knocked at the laundry mat room (from check-in date) as instructed by housekeeper if needed assistance she’d be available; she attended couple first and had to look for a room as their system was shut down after a certain time, meanwhile we kept waiting for access to our room. Couldn’t leave anymore because card would not be activated till the next day. By the time we finally got access to the room over half an hour had passed.
Patricia
2 晚行程
2/10
Rebekah
1 晚行程
4/10
We have waited 6-8 minutes until the front desk person showed up…. And we were given the room who was still staying there. The second room we got was bad smell.
lily
1 晚家庭旅行
2/10
I was very disappointed when I arrived at the property the sink was not draining . They said it will be next day to fix it . I requested a similar room with 2 queen bed but they can only provide 1 quuen and 1 pulled out couch . When i saw the couch its was dirty and stained . They gave me a new mattress but not same as the queen bed quality. I paid for the 2 queen bed and the manager never called me back to give me a credit or refund. Terrible service . Not clean. I would not go back or recommend this place to anybody.
Lea
1 晚家庭旅行
6/10
The 1st room, tv was broken. 2nd room door to bathroom was stuck and bathroom socket was not working.
Donna
1 晚商务旅行
4/10
Location is great. No sound of airplanes like other hotels i’ve been to.
Room, not so great. Door to separate bathroom and bed was broken, would not open. Tv is placed in a way that is not facing the bed or the couch. Floor was sticky when we walked in. No complimentary anything except one bar of soap. Hallways smell like food which I understand it is an extended stay, but it was seeping into our room.
4/10 recommend to stay here. If you just need somewhere to sleep this place is fine but if you want to be comfortable and feel clean, spend a little more elsewhere