Quick checkin bed was big and comfy. The bathroom was a claustrophobic but that's my only negative.
manesha
manesha,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Night before flight
Great relaxing stop over very comfy bed pleasant reception service . Bathroom extractor fan noisy (fan jammed )
Mr. CECIL
Mr. CECIL,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 7 日
danny
danny,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 3 日
so far so good
YUk Lin Jenny
YUk Lin Jenny,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 2 日
Manraj
Manraj,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Friendly and welcoming.
Staff were very friendly and helpful. The room was clean but needed updating.
Laurence
Laurence,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
My stay was good, staff were friendly, room was clean, restaurant food was good and the gardens were well kept. Good value for an overnight stay for visiting UKGE at the NEC.
Tim
Tim,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 21 日
tired & run down (me after staying)
the staff are lovely but the hotel is horrible!
Liam
Liam,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 16 日
Too noisy
Not comfortable, and workers started making so much noise from early morning , pipes in bathrooms are way too noisy .
Noorun
Noorun,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 15 日
Emma
Emma,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 30 日
Eat here but don’t sleep here.
At check, in the front desk staff was amazing - from start to finish! There were two of them and they were both second to none. They were top notch. When I got to the room it was literally one of the worst I have ever stayed in. The bathroom was in desperate need of renovations. The towel rack had rust all over it. The sink faucet was not secured properly to the sink.There was a panel over the toilet that had two small holes in it. Someone before me had stuffed the two holes with toilet paper. The carpet in the room was thread bare with either no padding or padding that was totally worn out. The furniture was old and in pretty bad shape. The radiator didn’t work. There was no climate control at all other than two windows that operated fine. The worst part was the bed mattress was very old and extremely uncomfortable. The desk also had something in it that looked like some sort of left over food residue (at least I hope that’s what it was). The service in the restaurant and the food were good. I found out later that apparently some of the rooms have been renovated and some have not. If possible ask for one of the ones that have been renovated.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Steve
Steve,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
pstokman
pstokman,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
Abhinav
Abhinav,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Great location, friendly helpful staff
Christine
Christine,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 11 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Paul
Paul,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 11 日
Stewart
Stewart,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 9 日
Filthy rooms
Rooms were filthy first room we got bed was full of small black hair hate to think where it was from. Then we got to our second room which was meant to be an upgrade for the inconvience the only difference was that it was a bigger room and a king size bed in there which was like sleeping on wood slats and pillows was like cheese slices. Even the corridor carpets looked like they had bleach leaked all over it. outdated and just generally falling to pieces. have to pay 20 pound to keep your car on there car park even though your a customer staying there. See pictures for more. Would never stay again.
Jasmine
Jasmine,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Rick
Rick,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 28 日
Boris
Boris,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 23 日
Room for so much improvement
Well after travelling down from Scotland for night stay they must of had a shortage of cleaners or this room had not been touched for a few weeks!!! There was dust on everything but was to tired to complain! After a nap at least the bed was cleaned we heading down for some food, which is the only thing we could not complain about!! We asked at reception for another towel as we only got one in the room when two people are staying in and told they would bring one up shortly and let’s just say that still never arrived !! I decided to take a bath to help myself chill before bed and to my shock that bathroom head not been cleaned in a very long time and black mould all over the bathroom ceiling !!! Photos to follow yes this hotel is under refurbishment but the cleaner still has a job to do when cleaning rooms !!! A hoover and wet dust would have all it needed well for the room itself!! It has been a damper to our little weekend away but I sure won’t return !!! Staff on reception really need a course in customer service the gentleman who checked us in was ok but this morning the lady asked no questions and quietly checked us out we had an appointment to go to so couldn’t take it up with them glad to be getting my own clean house tonight