Terrible Stay – Would Not Recommend
I had a very disappointing experience at this hotel. The room was in unacceptable condition from the moment I arrived. There was a broken window screen, and someone had put a plastic bag over the smoke detector; a major safety concern. The freezer was caked in ice and clearly hadn’t been defrosted or cleaned in ages. The office chair had a broken leg and was unusable.
Most concerning of all, the room was not clean. I found a live bed bug, which is absolutely unacceptable and a huge health risk. I left immediately after finding it.
This place needs a serious inspection and a deep clean before anyone else should stay here. I would not recommend it to anyone.
Chey
1 晚结伴旅行
4/10
Cleanliness only 5 out of 10.
Hot breakfast completely gone by 9 and no effort to make more- very disappointing.
Our room had a huge hole in the wall in you first entered the room… no one could have missed this yet the room was still rented to us.
真实旅客
1 晚结伴旅行
4/10
Room didn’t have a TV remote, bathroom sink only had hot water, 2nd floor elevator buttons didn’t work, so had to take stairs.
真实旅客
1 晚行程
6/10
Very friendly snd accommodating staff. Rooms were clean and nice size. Beds were very uncomfortable and lumpy. Close to airport.
Dawn
1 晚家庭旅行
8/10
We booked this room when two other hotels fell through that claimed they offered shuttle service to the airport. They receptionist confirmed they did have a shuttle. We landed after midnight. The driver was also the receptionist. She was quick to respond to our call for the shuttle. Check in went smooth adnwe were in our room in no time.
It is an older hotel, but well maintained and clean.
Rulon
1 晚家庭旅行
2/10
There was only one person at the front desk and he seemed very overwhelmed. Had three calls within a couple of minutes of each other no one else was there to help him. My accessible room did not have bars in the bathtub and the tub was way too high and the tub was very slippery,For being a handicap bathroom. there was no soap to use in the bathtub. Both containers were empty. Just one little bottle of soap for two nights. It looked like the floor was not vacuumed. There was crumbs all over the floor. The mattress was very saggy. The bathtub was dirty for breakfast. There was no coffee cups and very little Food was there on both days . I would highly not recommend this hotel to anyone. The list was there was no closet to hang anything. How can you stay at a hotel that does not have a closet. Very disappointed in this hotel. Also the people next to us were smoking marijuana and it’s went through our room. Only one elevator worked so we had to wait sometimes 20 minutes to get into an elevator. . Only one elevator worked so we had to wait sometimes 20 minutes to get into a elevator. When we checked out this morning there was only one receptionist and he was taking people to the airport and people were standing there waiting for him to come back. Why is there not more help?
Mary
2 晚家庭旅行
10/10
Bryant
2 晚行程
8/10
Mitchell
1 晚行程
8/10
Reginald
3 晚行程
8/10
Karri
1 晚家庭旅行
4/10
We have stayed in other LaQuinta Inns & Suites in other parts of the U.S. and never had a bad experience until we checked in at La Quinta Inn & Suites by Wyndham Omaha Airport Downtown. During our three-day stay, our room was never serviced. Here is a list of what we observed during our stay:
1. Rust on the bathroom tub
2. Our towels and bedsheets were never changed
3. Our room was never cleaned
4. The trash was never emptied
Loreto
3 晚家庭旅行
8/10
Nice place to stay for the cost and that it was a quick stop for an early flight. I was in a double bed room and one of the beds was caved in in the middle.
Scot
1 晚商务旅行
10/10
Alejandro
1 晚商务旅行
6/10
Christiaan
1 晚商务旅行
8/10
Robert
1 晚结伴旅行
10/10
Adreana
1 晚家庭旅行
4/10
Steven
2 晚行程
6/10
The property could be nice but it did not seem as if the front dest was very responsive. It was difficult to find anyone there. Breakfast was not great - it was not kept up and items were emptied out and cold. And they ran out of coffee!
Paul
1 晚家庭旅行
10/10
Corine
1 晚行程
10/10
Convenient for Airport!
Breann
1 晚家庭旅行
4/10
Steve
1 晚行程
8/10
Too many drunks and addicts from casino hanging around outside of hotel in parking lot.
Amanda
2 晚家庭旅行
8/10
It was a good stay. Our room was huge, actually had room to move around with 2 beds in the room. It was an updated look, old building with a pretty bandaid on it. But it was very inviting and nice. I would stay there again. Very very clean! Breakfast was a bust, but let's be honest... since COVID breakfast at hotels are not the same.