The front desk staff were courteous, helpful, and friendly. Most of the housekeeping staff were, as well. The hotel itself was in good shape, for the most part. Laundry facilities are clean and new. Breakfast had scrambled eggs, bacon or sausage, and breakfast potatoes, bagels, yogurt, but only sometimes had waffles or pancakes (no French toast, though this was advertised). We did not use the pool, although it seemed very popular with families. There was a very small potty area for dogs behind the hotel, but a nice stretch of grassy area along the street in front of the hotel.. Our only real negative experience with this hotel was the noise level. Although the windows kept out all the street noises, there was plenty of noise coming from INSIDE. All the rooms face the indoor courtyard, which is open to both restaurants and the pool area. There are no “quiet times” at night, so we heard every voice, every clinking glass, and every wheeled cart. Overall, a very nice hotel, though.