The hotel was currently undergoing renovation to its lobby. I checked both hotels.com and the hotels website. There was no mention of renovation. The service was good, but not great. Had a lot of trouble getting a hotel room statement. They also charge $73 for a resort fee.
Tuan
Tuan,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 29 日
Motel Six Pool with Cruise ship views
Not the resort luxury level we anticipated. More fitting to cruise ship motel 6 resort style. We booked a suite and the view was literally eye level to the guests getting in and out of the pool so we couldn't sit outside and enjoy the view until after the pool was closed unless we wanted to invite them into our convo. We thought that being on the second floor this would be an issue and then tried to request to be moved but the only room available on the 4th floor could not be released to us since apparently it was not in the 1 bedroom suite level category. Also note they are under renovations so walking in and out of the hotel is a bit tricky and at night they padlock (yes old school style) the gate from the Mallory Square side so you end up walking into the alley and via the parking garage to access your room. This is important if you book dinner on the island at Latitudes. Also, watch the concierge services, the pricing they quote you is not the all in rates, but you don't find that out till they charge your credit card. Transparency is not a thing, we saw our card charged for an extra $600 and ended up requesting a cancellation to which we were also told would be very difficult for them to process - till I told them I could just call Amex and reverse it and wowzers all of a sudden we had the refund. I don't know about you but for us this is not going to be a repeat visit to this property.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
Michele
Michele,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Aveek
Aveek,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
The staff was absolutely wonderful, we will definitely be returning and staying here agian.
scott
scott,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Samuel
Samuel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Aimee
Aimee,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Great stay. Everyone at the resort was lovely. Perfect retreat for key west!
Nicole
Nicole,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Lloyd
Lloyd,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Dawn
Dawn,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Tricia
Tricia,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Henry
Henry,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Still one of the top hotels in Key West!
Its been a few years since we had been back and the experience was excellent. Room was ice cold and the pool and bar service was excellent! Watching the boats come in and out from the pool is awesome!
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Localização excelente, ficamos num quarto com uma vista linda para o mar e o pôr do sol.
PETERSON
PETERSON,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Katrina
Katrina,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Leah
Leah,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
The staff was AMAZING, The room was AMAZING especially the window between the bed and the shower. THe food and service was AMAZING and Key West was AMAZING!
Josh
Josh,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
benjamin
benjamin,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 5 日
.
Mark
Mark,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Great views
Peter
Peter,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Great stay!
kimberly
kimberly,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 31 日
Great location, friendly staff. Our room had a double shower, it was amazing!